Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Phoenix, AZ, you'll create meaningful moments for pets and their families while enjoying robust benefits like weekly pay, 401k matching, health coverage, PTO, associate discounts, tuition assistance, and clear career growth paths. Join 50,000 associates united by our love for pets and commitment to diversity.

Role Overview

PetSmart's Pet Trainer delivers positive reinforcement-based training classes, engages pet parents, and drives sales of our proven curriculum. This dynamic role combines animal expertise, customer service, and sales in a fun retail environment. Ensure safe, clean training spaces and collaborate across departments to uphold our mission.

Key Responsibilities

• Lead in-person, phone, and online training sessions while managing pet parent experiences and outcomes.
• Actively promote and sell group/private classes, educating on curriculum benefits.
• Maintain all training paperwork, schedules, and store cleanliness standards.
• Serve as training expert for store associates, recognizing sales contributions.
• Handle pet emergencies, recommend merchandise, and assist other departments as needed.

Experience & Skills

Ideal candidates bring 1-2 years retail/customer service experience, PetSmart Training Instructor accreditation, computer proficiency, strong communication, and composure under pressure. Physical demands include lifting 50+ lbs, standing/walking extensively, and exposure to pets/noise. Flexible availability for evenings, weekends, holidays required.

Benefits

Thrive with paid weekly wages, comprehensive health/wellness benefits, 401k match, generous PTO, discounts, tuition aid, and development programs. PetSmart fosters belonging, recognition, and equal opportunity for all.