Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Join a team of 50,000 passionate associates creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities while cherishing diversity and unique perspectives. Make a daily impact—whether celebrating a pet's birthday or seeing a pet parent's smile after training.

Role Overview

As a Pet Trainer in Redlands, California, you'll engage pet parents and pets, delivering positive training experiences aligned with PetSmart's vision. Actively promote and sell classes, educate on curriculum benefits, and ensure safety in a dynamic pet retail environment. This role demands flexibility, pet passion, and customer focus.

Key Responsibilities

• Provide exceptional pet parent experiences via phone, in-person, or online; resolve concerns promptly.
• Actively sell training classes across channels and educate on full curriculum benefits.
• Maintain all training paperwork, schedule classes per company guidelines, and keep areas clean/safe.
• Serve as training expert for store associates, recognize sales contributions, and assist other departments.
• Handle sick/injured pets immediately, recommend merchandise/services, and follow all policies.

Experience & Skills

Requires 1-2 years customer-focused retail experience and PetSmart Training Instructor accreditation. Proficiency in computers, strong communication, organizational skills, and composure under pressure essential. Must lift 50+ lbs, handle animals in moderate-noise/wet environments, and work flexible hours including evenings, weekends, holidays.

Benefits

Enjoy paid weekly wages, health/wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and robust career development. Position yourself for advancement in a supportive, pet-loving culture committed to Belonging and Recognition.