Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Spring, Texas, you'll create meaningful moments for pets and their families while enjoying a supportive culture that values diversity, growth, and recognition. With 50,000 associates united by our love for pets, you'll have the tools, resources, and opportunities to thrive in a dynamic retail environment.

Role Overview

PetSmart's Pet Training Instructor engages pet parents and pets to deliver positive training experiences aligned with our vision, mission, values, and strategy. You'll actively promote and sell our proven curriculum, ensuring safe, fun classes that build lasting bonds between pets and owners. This role demands flexibility, pet passion, and customer focus in a fast-paced store setting.

Key Responsibilities

• Provide exceptional pet parent experiences via phone, in-person, or online, resolving concerns promptly.
• Actively sell training classes and educate on curriculum benefits across all channels.
• Maintain accurate paperwork, schedule classes per company guidelines, and keep training areas clean/safe.
• Serve as training expert for store associates, recognizing their sales contributions.
• Handle sick/injured pets immediately, recommend merchandise/services, and assist other departments as needed.
• Participate in our Belonging and Recognition culture while following all policies.

Experience & Skills

Ideal candidates bring 1-2 years of customer-focused retail experience and accreditation from the PetSmart Training Instructor Course. Proficiency in computer apps, strong communication, organizational skills, and composure under pressure are essential. Physical demands include lifting up to 50lbs (team lift 100lbs+), standing/walking, and exposure to pets, noise, and wet environments. Flexible availability for evenings, weekends, and holidays required.

Benefits

Join our pack and enjoy paid weekly wages, comprehensive health & wellness benefits, 401k with company match, PTO for full-time roles, associate discounts, tuition assistance, and clear career pathing. Make a meaningful impact daily—apply now to do what you love!