Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a Pet Trainer in Woburn, MA, you'll create meaningful moments for pets and their families, empowered by tools, resources, and growth opportunities. Join 50,000 associates united by a love for pets, diversity, and belonging. Make a daily impact in a supportive environment committed to your success.

Role Overview

PetSmart's Pet Trainer delivers positive training experiences, educates pet parents, and upholds our vision. Actively promote and conduct classes using our proven curriculum, ensuring safe, fun environments while driving sales and customer satisfaction in our Woburn store.

Key Responsibilities

• Engage pet parents via phone, in-person, or online to manage experiences and resolve concerns.
• Sell training classes and educate on curriculum benefits; recommend merchandise/services.
• Maintain paperwork, schedule classes, and keep training areas clean/safe.
• Act as subject matter expert, training associates and recognizing contributions.
• Handle sick/injured pets, assist other departments, and follow all policies.

Experience & Skills

Requires 1-2 years customer-focused retail experience and PetSmart Training Instructor accreditation. Proficiency in computers, strong communication, organization, and composure under pressure essential. Flexible availability for evenings, weekends, holidays. Physical demands include lifting 50+ lbs, standing, handling animals in moderate-noise, pet-hair environments.

Benefits

Enjoy paid weekly wages, health/wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and clear career paths. Build your future while doing what you love.