PetsHotel Supervisor - Careers at PetSmart
PetSmart
PetsHotel Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families. We empower teams with tools, resources, and opportunities to grow and succeed. Join our Anchorage, Alaska team as a PetsHotel Supervisor and lead with passion in a rewarding pet-focused environment.
Role Overview
The PetsHotel Supervisor provides exceptional service to pet parents and pets, upholding PetSmart's vision, mission, values, and strategy. This full-time role ensures a welcoming, safe environment with proper healthcare and cleanliness. You'll support the PetsHotel Experience Leader in maintenance, oversight, opening/closing the store, associate supervision, and fostering a safe, organized space.
Key Responsibilities
- People Leadership: Facilitate associate experience via training, onboarding, mentoring, coaching, feedback, disciplinary action, and promotions. Delegate tasks, lead as leader on duty, address complaints, and celebrate engagement.
- Hotel Operations: Manage pet parent experiences, pet healthcare (medication, feeding), check-in/out processes, reservations, safety reporting, store cleanliness, events, merchandise sales, and policy compliance.
- Safety & Maintenance: Conduct safety walks, ensure safe environments, support incidents, perform equipment maintenance, and assist other departments as needed.
Experience & Skills
Ideal candidates bring 2+ years of retail supervisory experience in customer-focused settings, leadership preferred. Full-time flexibility required, including evenings, weekends, holidays. Proficiency in computer apps, strong communication, composure under pressure, and organizational skills essential. No direct reports, but guide associate development.
Benefits
Enjoy paid weekly wages, health & wellness benefits, 401k with company match, PTO for full-time associates, associate discounts, tuition assistance, career pathing, and development opportunities. Estimated salary: $42,000 - $52,000 annually based on Anchorage market data.
Locations
- Anchorage, Alaska, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadershipintermediate
- Customer Service Excellenceintermediate
- Pet Care & Health Managementintermediate
- Operational Oversightintermediate
- Conflict Resolutionintermediate
- Organizational Proficiencyintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Leadership experience preferred (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure with composure (experience)
Responsibilities
- Lead associate development through training, mentoring, coaching, and performance feedback
- Oversee PetsHotel operations including pet check-in/out, medication administration, and healthcare
- Ensure facility cleanliness, safety standards, and equipment maintenance
- Manage pet parent interactions, reservations, and resolve concerns via phone, in-person, or online
- Direct store opening/closing, daily tasks delegation, and promotional events coordination
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for PetsHotel Supervisor - Careers at PetSmart @ PetSmart.
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PetsHotel Supervisor - Careers at PetSmart
PetSmart
PetsHotel Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families. We empower teams with tools, resources, and opportunities to grow and succeed. Join our Anchorage, Alaska team as a PetsHotel Supervisor and lead with passion in a rewarding pet-focused environment.
Role Overview
The PetsHotel Supervisor provides exceptional service to pet parents and pets, upholding PetSmart's vision, mission, values, and strategy. This full-time role ensures a welcoming, safe environment with proper healthcare and cleanliness. You'll support the PetsHotel Experience Leader in maintenance, oversight, opening/closing the store, associate supervision, and fostering a safe, organized space.
Key Responsibilities
- People Leadership: Facilitate associate experience via training, onboarding, mentoring, coaching, feedback, disciplinary action, and promotions. Delegate tasks, lead as leader on duty, address complaints, and celebrate engagement.
- Hotel Operations: Manage pet parent experiences, pet healthcare (medication, feeding), check-in/out processes, reservations, safety reporting, store cleanliness, events, merchandise sales, and policy compliance.
- Safety & Maintenance: Conduct safety walks, ensure safe environments, support incidents, perform equipment maintenance, and assist other departments as needed.
Experience & Skills
Ideal candidates bring 2+ years of retail supervisory experience in customer-focused settings, leadership preferred. Full-time flexibility required, including evenings, weekends, holidays. Proficiency in computer apps, strong communication, composure under pressure, and organizational skills essential. No direct reports, but guide associate development.
Benefits
Enjoy paid weekly wages, health & wellness benefits, 401k with company match, PTO for full-time associates, associate discounts, tuition assistance, career pathing, and development opportunities. Estimated salary: $42,000 - $52,000 annually based on Anchorage market data.
Locations
- Anchorage, Alaska, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadershipintermediate
- Customer Service Excellenceintermediate
- Pet Care & Health Managementintermediate
- Operational Oversightintermediate
- Conflict Resolutionintermediate
- Organizational Proficiencyintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Leadership experience preferred (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure with composure (experience)
Responsibilities
- Lead associate development through training, mentoring, coaching, and performance feedback
- Oversee PetsHotel operations including pet check-in/out, medication administration, and healthcare
- Ensure facility cleanliness, safety standards, and equipment maintenance
- Manage pet parent interactions, reservations, and resolve concerns via phone, in-person, or online
- Direct store opening/closing, daily tasks delegation, and promotional events coordination
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for PetsHotel Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs