Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate team. As a PetsHotel Supervisor in Las Vegas, you'll create unforgettable experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities to thrive, reflecting an active vacancy we're excited to fill.

Role Overview

The PetsHotel Supervisor delivers exceptional service in our boarding and day camp facilities, ensuring a safe, welcoming space for pets. Partnering with the Experience Leader, you'll oversee operations, lead associates, manage pet care, and maintain top standards for healthcare, cleanliness, and customer satisfaction in our Las Vegas location.

Key Responsibilities

• People Leadership: Train, mentor, and coach associates; delegate tasks; lead on-duty shifts; handle grievances and celebrate successes to boost engagement.
• Hotel Operations: Manage check-ins/outs, administer medications, monitor pet health, coordinate vet visits, and enforce reservation policies.
• Store Experience: Drive pet parent satisfaction, uphold safety protocols, maintain cleanliness, perform equipment checks, and support sales/events.

Experience & Skills

Seeking candidates with 2+ years retail supervisory experience, leadership background, full-time flexibility (evenings/weekends/holidays), computer proficiency, strong communication, composure under pressure, and meticulous organization. No direct reports, but you'll guide associate growth and provide performance feedback.

Benefits

Enjoy paid weekly wages, comprehensive health & wellness coverage, 401k matching, PTO for full-timers, associate discounts, tuition assistance, and robust career development paths. Join us to make a difference for pets while building your future.