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Retail Operations Supervisor - Careers at PetSmart

PetSmart

Retail Operations Supervisor - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team passionate about creating meaningful experiences for pets and their families. We empower associates with tools, resources, and growth opportunities in a supportive environment. This Retail Operations Supervisor role in Casselberry, FL, offers a chance to drive operational excellence while advancing your career in pet retail.

Role Overview

As Retail Operations Supervisor (Process Lead), you'll share responsibility for store operations, merchandising, inventory, and pet care. You'll guide associates, ensure a safe environment, and uphold PetSmart's vision, mission, and values. Full-time role with flexibility for evenings, weekends, and holidays required. No direct reports, but you'll mentor teams and act as leader on duty.

Key Responsibilities

  • People Leadership: Train and coach associates on product knowledge, delegate tasks, provide feedback for reviews/promotions, and boost engagement through recognition.
  • Store Operations: Manage merchandise placement, inventory audits, cycle counts, POS transactions, and online order fulfillment for seamless pet parent experiences.
  • Pet Care Excellence: Maintain pet health standards—cleaning, feeding, monitoring sick pets, quarantine protocols, and vet transport as needed.
  • Compliance & Safety: Execute opening/closing procedures, uphold policies, and foster an organized, visually appealing store.

Experience & Skills

Seeking candidates with 2+ years retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers essential. Passion for pets and customer focus a must.

Benefits

Enjoy paid weekly wages, health & wellness benefits, 401k match, PTO, associate discounts, tuition assistance, and clear career paths with development programs.

Locations

  • Casselberry, Florida, United States

Salary

Estimated Salary Rangehigh confidence

42,000 - 52,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team Leadership & Mentoringintermediate
  • Merchandising & Inventory Managementintermediate
  • Pet Care & Safety Protocolsintermediate
  • Customer Service Excellenceintermediate
  • Point-of-Sale Operationsintermediate
  • Store Operations & Complianceintermediate

Required Qualifications

  • 2+ years retail supervisory experience in customer-focused environment (experience)
  • Full-time availability with flexibility for evenings, weekends, holidays (experience)
  • Proficiency in computer applications (experience)
  • Strong written and verbal communication skills (experience)
  • Ability to react under pressure and maintain composure (experience)
  • Strong organizational skills and attention to detail (experience)

Responsibilities

  • Lead and develop sales associates through training, coaching, and performance feedback
  • Execute merchandising strategies, manage inventory audits, and optimize product placement
  • Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
  • Handle store opening/closing, POS transactions, and ensure policy compliance
  • Facilitate positive experiences for pet parents with in-store pickups and online orders
  • Act as leader on duty, delegating tasks and resolving associate concerns

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Paid Time Off for full-time associates
  • general: Associate Discounts
  • general: Tuition Assistance
  • general: Career Pathing & Development Opportunities

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Tags & Categories

Jobs in CasselberryHiring in FloridaPetSmartRetail SupervisorPet Care JobsRetailPet Services

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PetSmart logo

Retail Operations Supervisor - Careers at PetSmart

PetSmart

Retail Operations Supervisor - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team passionate about creating meaningful experiences for pets and their families. We empower associates with tools, resources, and growth opportunities in a supportive environment. This Retail Operations Supervisor role in Casselberry, FL, offers a chance to drive operational excellence while advancing your career in pet retail.

Role Overview

As Retail Operations Supervisor (Process Lead), you'll share responsibility for store operations, merchandising, inventory, and pet care. You'll guide associates, ensure a safe environment, and uphold PetSmart's vision, mission, and values. Full-time role with flexibility for evenings, weekends, and holidays required. No direct reports, but you'll mentor teams and act as leader on duty.

Key Responsibilities

  • People Leadership: Train and coach associates on product knowledge, delegate tasks, provide feedback for reviews/promotions, and boost engagement through recognition.
  • Store Operations: Manage merchandise placement, inventory audits, cycle counts, POS transactions, and online order fulfillment for seamless pet parent experiences.
  • Pet Care Excellence: Maintain pet health standards—cleaning, feeding, monitoring sick pets, quarantine protocols, and vet transport as needed.
  • Compliance & Safety: Execute opening/closing procedures, uphold policies, and foster an organized, visually appealing store.

Experience & Skills

Seeking candidates with 2+ years retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers essential. Passion for pets and customer focus a must.

Benefits

Enjoy paid weekly wages, health & wellness benefits, 401k match, PTO, associate discounts, tuition assistance, and clear career paths with development programs.

Locations

  • Casselberry, Florida, United States

Salary

Estimated Salary Rangehigh confidence

42,000 - 52,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team Leadership & Mentoringintermediate
  • Merchandising & Inventory Managementintermediate
  • Pet Care & Safety Protocolsintermediate
  • Customer Service Excellenceintermediate
  • Point-of-Sale Operationsintermediate
  • Store Operations & Complianceintermediate

Required Qualifications

  • 2+ years retail supervisory experience in customer-focused environment (experience)
  • Full-time availability with flexibility for evenings, weekends, holidays (experience)
  • Proficiency in computer applications (experience)
  • Strong written and verbal communication skills (experience)
  • Ability to react under pressure and maintain composure (experience)
  • Strong organizational skills and attention to detail (experience)

Responsibilities

  • Lead and develop sales associates through training, coaching, and performance feedback
  • Execute merchandising strategies, manage inventory audits, and optimize product placement
  • Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
  • Handle store opening/closing, POS transactions, and ensure policy compliance
  • Facilitate positive experiences for pet parents with in-store pickups and online orders
  • Act as leader on duty, delegating tasks and resolving associate concerns

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Paid Time Off for full-time associates
  • general: Associate Discounts
  • general: Tuition Assistance
  • general: Career Pathing & Development Opportunities

Target Your Resume for "Retail Operations Supervisor - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Operations Supervisor - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Operations Supervisor - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in CasselberryHiring in FloridaPetSmartRetail SupervisorPet Care JobsRetailPet Services

Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.