Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets starts with our passionate team. As a Retail Operations Supervisor in Chicago, you'll create meaningful experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities for success, reflecting our commitment to your professional development.
Role Overview
The Retail Operations Supervisor drives operational excellence, sharing responsibility for merchandising, inventory, pet care, and team leadership. You'll uphold PetSmart's vision, maintain a safe store, and act as leader on duty, ensuring an exceptional experience for associates and customers alike. This full-time role demands flexibility for evenings, weekends, and holidays.
Key Responsibilities
People Leadership
Guide associates with training, onboarding, mentoring, and feedback. Delegate tasks, lead when manager is absent, resolve grievances, and celebrate team achievements to boost engagement.
Store Operations & Pet Care
Manage merchandise strategies, inventory audits, POS operations, and online order fulfillment. Maintain pet health standards—cleaning, feeding, quarantine, and vet transport—while ensuring store safety and visual appeal.
Experience & Skills
Seeking candidates with 2+ years retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers and passion for pets required. No direct reports, but you'll guide associates and provide performance input.
Benefits
Enjoy paid weekly wages, health & wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and clear career paths in a pet-loving culture.
Locations
- Chicago, Illinois, United States
Salary
48,000 - 58,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Animal Handlingintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Operations & Complianceintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and performance feedback
- Execute merchandising strategies, manage inventory audits, and optimize product placement
- Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
- Handle store opening/closing, POS transactions, and ensure policy compliance
- Facilitate positive experiences for pet parents with in-store pickups and online orders
- Act as leader on duty, delegate tasks, and resolve associate concerns
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with Company Match
- general: Paid Time Off for Full-Time Associates
- general: Associate Discounts
- general: Tuition Assistance
- general: Career Pathing & Development Opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets starts with our passionate team. As a Retail Operations Supervisor in Chicago, you'll create meaningful experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities for success, reflecting our commitment to your professional development.
Role Overview
The Retail Operations Supervisor drives operational excellence, sharing responsibility for merchandising, inventory, pet care, and team leadership. You'll uphold PetSmart's vision, maintain a safe store, and act as leader on duty, ensuring an exceptional experience for associates and customers alike. This full-time role demands flexibility for evenings, weekends, and holidays.
Key Responsibilities
People Leadership
Guide associates with training, onboarding, mentoring, and feedback. Delegate tasks, lead when manager is absent, resolve grievances, and celebrate team achievements to boost engagement.
Store Operations & Pet Care
Manage merchandise strategies, inventory audits, POS operations, and online order fulfillment. Maintain pet health standards—cleaning, feeding, quarantine, and vet transport—while ensuring store safety and visual appeal.
Experience & Skills
Seeking candidates with 2+ years retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers and passion for pets required. No direct reports, but you'll guide associates and provide performance input.
Benefits
Enjoy paid weekly wages, health & wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and clear career paths in a pet-loving culture.
Locations
- Chicago, Illinois, United States
Salary
48,000 - 58,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Animal Handlingintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Operations & Complianceintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and performance feedback
- Execute merchandising strategies, manage inventory audits, and optimize product placement
- Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
- Handle store opening/closing, POS transactions, and ensure policy compliance
- Facilitate positive experiences for pet parents with in-store pickups and online orders
- Act as leader on duty, delegate tasks, and resolve associate concerns
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with Company Match
- general: Paid Time Off for Full-Time Associates
- general: Associate Discounts
- general: Tuition Assistance
- general: Career Pathing & Development Opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs