Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families. We empower our teams with tools, resources, and opportunities to grow and succeed. Join a company that values your contributions and supports your career journey in a fun, pet-loving environment.
Role Overview
As a Retail Operations Supervisor (Process Lead) in Elyria, Ohio, you'll drive operational excellence while upholding PetSmart's vision, mission, values, and strategy. This full-time role shares responsibility for merchandising, inventory management, pet care, store opening/closing, associate oversight, and maintaining a safe, organized store. Act as leader on duty, guiding teams to deliver exceptional pet parent experiences.
Key Responsibilities
People Leadership
Support sales associates with training on product knowledge and presentation. Facilitate onboarding, mentoring, coaching, and feedback for performance reviews, promotions, and disciplinary actions. Delegate tasks, lead when manager is absent, address grievances, and celebrate team achievements to boost engagement.
Store Operations and Pet Care
Execute merchandise strategies for optimal sales, manage inventory audits and trends, handle POS and cash accurately. Maintain store standards, complete cycle counts, and ensure compliance with policies. Oversee pet care including cleaning, feeding, health checks, vet transports, and new arrivals quarantine. Support online order pickups for seamless pet parent experiences.
Experience & Skills
Seeking candidates with 2+ years retail supervisory experience in customer-focused settings. Full-time flexibility required for evenings, weekends, holidays. Key skills: computer proficiency, strong communication, composure under pressure, organizational detail-orientation for visually appealing layouts. No direct reports but guide associate development and provide performance feedback.
Benefits
Enjoy paid weekly wages, health & wellness benefits, 401k with company match, PTO for full-time associates, associate discounts, tuition assistance, career pathing, and development opportunities. Physical demands include retail environment work; full details in application.
Locations
- Elyria, Ohio, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership and Mentoringintermediate
- Merchandising and Inventory Managementintermediate
- Customer Service Excellenceintermediate
- Pet Care and Safety Protocolsintermediate
- Point-of-Sale Operationsintermediate
- Store Opening/Closing Proceduresintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and performance feedback
- Execute merchandise strategies including product placement, seasonal displays, and inventory audits
- Manage pet care operations ensuring health, safety, and quarantine protocols
- Oversee store operations including POS transactions, opening/closing, and compliance with policies
- Drive operational excellence and positive experiences for associates and pet parents
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing and development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families. We empower our teams with tools, resources, and opportunities to grow and succeed. Join a company that values your contributions and supports your career journey in a fun, pet-loving environment.
Role Overview
As a Retail Operations Supervisor (Process Lead) in Elyria, Ohio, you'll drive operational excellence while upholding PetSmart's vision, mission, values, and strategy. This full-time role shares responsibility for merchandising, inventory management, pet care, store opening/closing, associate oversight, and maintaining a safe, organized store. Act as leader on duty, guiding teams to deliver exceptional pet parent experiences.
Key Responsibilities
People Leadership
Support sales associates with training on product knowledge and presentation. Facilitate onboarding, mentoring, coaching, and feedback for performance reviews, promotions, and disciplinary actions. Delegate tasks, lead when manager is absent, address grievances, and celebrate team achievements to boost engagement.
Store Operations and Pet Care
Execute merchandise strategies for optimal sales, manage inventory audits and trends, handle POS and cash accurately. Maintain store standards, complete cycle counts, and ensure compliance with policies. Oversee pet care including cleaning, feeding, health checks, vet transports, and new arrivals quarantine. Support online order pickups for seamless pet parent experiences.
Experience & Skills
Seeking candidates with 2+ years retail supervisory experience in customer-focused settings. Full-time flexibility required for evenings, weekends, holidays. Key skills: computer proficiency, strong communication, composure under pressure, organizational detail-orientation for visually appealing layouts. No direct reports but guide associate development and provide performance feedback.
Benefits
Enjoy paid weekly wages, health & wellness benefits, 401k with company match, PTO for full-time associates, associate discounts, tuition assistance, career pathing, and development opportunities. Physical demands include retail environment work; full details in application.
Locations
- Elyria, Ohio, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership and Mentoringintermediate
- Merchandising and Inventory Managementintermediate
- Customer Service Excellenceintermediate
- Pet Care and Safety Protocolsintermediate
- Point-of-Sale Operationsintermediate
- Store Opening/Closing Proceduresintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and performance feedback
- Execute merchandise strategies including product placement, seasonal displays, and inventory audits
- Manage pet care operations ensuring health, safety, and quarantine protocols
- Oversee store operations including POS transactions, opening/closing, and compliance with policies
- Drive operational excellence and positive experiences for associates and pet parents
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing and development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs