Why Join PetSmart

PetSmart does Anything for Pets, starting with our people. As a Retail Operations Supervisor, you'll create meaningful experiences for pets and families while growing your career in a supportive environment. Join a team that empowers associates with tools, resources, and opportunities for success in Pooler, Georgia.

Role Overview

The Retail Operations Supervisor drives operational excellence, sharing responsibility for merchandising, inventory, pet care, and associate leadership. You'll uphold PetSmart's vision, maintain a safe store, and act as leader on duty, ensuring an exceptional experience for pets and customers.

Key Responsibilities

• People Leadership: Train, coach, and mentor sales associates; delegate tasks; provide feedback for performance reviews; recognize achievements to boost engagement.
• Store Operations: Execute merchandising strategies, manage inventory audits and sales trends, handle POS and cash transactions, oversee opening/closing procedures.
• Pet Care Excellence: Maintain pet health standards, including cleaning, feeding, quarantine for new arrivals, and vet transport for sick pets; support online order pickups.

Experience & Skills

Seeking candidates with 2+ years retail supervisory experience in customer-focused settings. Full-time availability required, including evenings, weekends, and holidays. Key skills include strong communication, organizational prowess, composure under pressure, computer proficiency, and passion for pet care and visual merchandising. No direct reports, but you'll guide associates and provide performance input.

Benefits

Enjoy paid weekly wages, comprehensive health & wellness benefits, 401k with company match, PTO for full-time roles, associate discounts, tuition assistance, and robust career development paths to fuel your professional growth.