Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As a Retail Operations Supervisor in Poughkeepsie, NY, you'll create meaningful experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities for success, reflecting our commitment to your professional development.
Role Overview
The Retail Operations Supervisor (Process Lead) drives operational excellence, sharing responsibility for merchandising, inventory, pet care, and store leadership. You'll uphold PetSmart's vision, mission, values, and strategy while maintaining a safe, organized store. This full-time role requires flexibility for evenings, weekends, and holidays, acting as leader on duty when needed.
Key Responsibilities
- People Leadership: Train and mentor associates on product knowledge, delegate tasks, provide feedback for performance reviews, and boost engagement through recognition.
- Store Operations: Manage merchandise placement, inventory audits, cycle counts, POS transactions, and online order fulfillment to optimize sales and customer experience.
- Pet Care Excellence: Ensure pet health and safety through cleaning, feeding, quarantine protocols, and immediate vet transport for sick/injured pets.
- Compliance & Standards: Enforce policies, handle opening/closing procedures, and maintain a visually appealing, safe store environment.
Experience & Skills
Seeking candidates with 2+ years of retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers and full availability are essential. No direct reports, but you'll guide associates and provide performance feedback.
Benefits
Join a team that values you: Paid weekly, health & wellness benefits, 401k with company match, PTO for full-time associates, associate discounts, tuition assistance, and clear career pathing with development opportunities.
Locations
- POUGHKEEPSIE, New York, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Safety Protocolsintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Operations & Complianceintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and task delegation
- Execute merchandising strategies, manage inventory audits, and optimize product placement
- Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
- Handle store opening/closing, POS transactions, and ensure policy compliance
- Facilitate positive experiences for pet parents with in-store pickups and online orders
- Act as leader on duty, addressing associate concerns and driving engagement
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As a Retail Operations Supervisor in Poughkeepsie, NY, you'll create meaningful experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities for success, reflecting our commitment to your professional development.
Role Overview
The Retail Operations Supervisor (Process Lead) drives operational excellence, sharing responsibility for merchandising, inventory, pet care, and store leadership. You'll uphold PetSmart's vision, mission, values, and strategy while maintaining a safe, organized store. This full-time role requires flexibility for evenings, weekends, and holidays, acting as leader on duty when needed.
Key Responsibilities
- People Leadership: Train and mentor associates on product knowledge, delegate tasks, provide feedback for performance reviews, and boost engagement through recognition.
- Store Operations: Manage merchandise placement, inventory audits, cycle counts, POS transactions, and online order fulfillment to optimize sales and customer experience.
- Pet Care Excellence: Ensure pet health and safety through cleaning, feeding, quarantine protocols, and immediate vet transport for sick/injured pets.
- Compliance & Standards: Enforce policies, handle opening/closing procedures, and maintain a visually appealing, safe store environment.
Experience & Skills
Seeking candidates with 2+ years of retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers and full availability are essential. No direct reports, but you'll guide associates and provide performance feedback.
Benefits
Join a team that values you: Paid weekly, health & wellness benefits, 401k with company match, PTO for full-time associates, associate discounts, tuition assistance, and clear career pathing with development opportunities.
Locations
- POUGHKEEPSIE, New York, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Safety Protocolsintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Operations & Complianceintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and task delegation
- Execute merchandising strategies, manage inventory audits, and optimize product placement
- Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
- Handle store opening/closing, POS transactions, and ensure policy compliance
- Facilitate positive experiences for pet parents with in-store pickups and online orders
- Act as leader on duty, addressing associate concerns and driving engagement
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs