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Retail Operations Supervisor - Careers at PetSmart

PetSmart

Retail Operations Supervisor - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Join a team passionate about creating meaningful experiences for pets and their families. We empower associates with tools, resources, and growth opportunities in a supportive environment. This Retail Operations Supervisor role in Schenectady, NY, offers a chance to drive operational excellence while advancing your career.

Role Overview

As Retail Operations Supervisor (Process Lead), you'll share responsibility for store operations, merchandising, inventory, and pet care. Lead associates, ensure a safe/organized environment, and uphold PetSmart's vision, mission, and values. Act as leader on duty, handling opening/closing and fostering team engagement in a fast-paced pet retail setting.

Key Responsibilities

  • People Leadership: Train/mentor associates on product knowledge, delegate tasks, provide feedback for performance/reviews, address grievances, and celebrate successes to boost engagement.
  • Store Operations: Optimize merchandising for sales, manage inventory audits/cycle counts, operate POS systems, ensure policy compliance, and support online order pickups.
  • Pet Care: Maintain standards for cleaning/feeding/watering, care for new/sick pets, quarantine arrivals, and transport to vets as needed for pet health/safety.

Experience & Skills

Seeking candidates with 2+ years retail supervisory experience in customer-focused settings. Must have full-time flexibility (evenings/weekends/holidays), computer proficiency, strong communication, composure under pressure, and organizational/detail-oriented skills for visually appealing layouts. No direct reports, but guide associates and provide performance input.

Benefits

Enjoy paid weekly wages, health/wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and robust career development. Physical demands include retail environment with lifting/stock handling.

Locations

  • Schenectady, New York, United States

Salary

Estimated Salary Rangehigh confidence

42,000 - 52,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team Leadership & Mentoringintermediate
  • Inventory Management & Auditsintermediate
  • Merchandising & Visual Presentationintermediate
  • Pet Care & Animal Handlingintermediate
  • Point-of-Sale Operationsintermediate
  • Customer Service Excellenceintermediate

Required Qualifications

  • 2+ years retail supervisory experience (experience)
  • Full-time availability including evenings/weekends/holidays (experience)
  • Proficiency in computer applications (experience)
  • Strong written/verbal communication (experience)
  • Ability to perform under pressure (experience)
  • Organizational skills with attention to detail (experience)

Responsibilities

  • Lead associates in merchandise handling/training and task delegation
  • Manage inventory audits, sales trends, and replenishment recommendations
  • Execute merchandising strategies and maintain store standards
  • Oversee pet care operations including feeding/cleaning/vet transport
  • Handle store opening/closing, POS transactions, and online order fulfillment
  • Foster associate engagement through coaching, feedback, and recognition

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with Company Match
  • general: Paid Time Off for Full-Time Associates
  • general: Associate Discounts
  • general: Tuition Assistance
  • general: Career Pathing & Development Opportunities

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Tags & Categories

Jobs in SchenectadyHiring in New YorkPetSmartRetail LeadershipPet Care JobsRetailPet Services

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PetSmart logo

Retail Operations Supervisor - Careers at PetSmart

PetSmart

Retail Operations Supervisor - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Join a team passionate about creating meaningful experiences for pets and their families. We empower associates with tools, resources, and growth opportunities in a supportive environment. This Retail Operations Supervisor role in Schenectady, NY, offers a chance to drive operational excellence while advancing your career.

Role Overview

As Retail Operations Supervisor (Process Lead), you'll share responsibility for store operations, merchandising, inventory, and pet care. Lead associates, ensure a safe/organized environment, and uphold PetSmart's vision, mission, and values. Act as leader on duty, handling opening/closing and fostering team engagement in a fast-paced pet retail setting.

Key Responsibilities

  • People Leadership: Train/mentor associates on product knowledge, delegate tasks, provide feedback for performance/reviews, address grievances, and celebrate successes to boost engagement.
  • Store Operations: Optimize merchandising for sales, manage inventory audits/cycle counts, operate POS systems, ensure policy compliance, and support online order pickups.
  • Pet Care: Maintain standards for cleaning/feeding/watering, care for new/sick pets, quarantine arrivals, and transport to vets as needed for pet health/safety.

Experience & Skills

Seeking candidates with 2+ years retail supervisory experience in customer-focused settings. Must have full-time flexibility (evenings/weekends/holidays), computer proficiency, strong communication, composure under pressure, and organizational/detail-oriented skills for visually appealing layouts. No direct reports, but guide associates and provide performance input.

Benefits

Enjoy paid weekly wages, health/wellness coverage, 401k match, PTO, associate discounts, tuition assistance, and robust career development. Physical demands include retail environment with lifting/stock handling.

Locations

  • Schenectady, New York, United States

Salary

Estimated Salary Rangehigh confidence

42,000 - 52,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team Leadership & Mentoringintermediate
  • Inventory Management & Auditsintermediate
  • Merchandising & Visual Presentationintermediate
  • Pet Care & Animal Handlingintermediate
  • Point-of-Sale Operationsintermediate
  • Customer Service Excellenceintermediate

Required Qualifications

  • 2+ years retail supervisory experience (experience)
  • Full-time availability including evenings/weekends/holidays (experience)
  • Proficiency in computer applications (experience)
  • Strong written/verbal communication (experience)
  • Ability to perform under pressure (experience)
  • Organizational skills with attention to detail (experience)

Responsibilities

  • Lead associates in merchandise handling/training and task delegation
  • Manage inventory audits, sales trends, and replenishment recommendations
  • Execute merchandising strategies and maintain store standards
  • Oversee pet care operations including feeding/cleaning/vet transport
  • Handle store opening/closing, POS transactions, and online order fulfillment
  • Foster associate engagement through coaching, feedback, and recognition

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with Company Match
  • general: Paid Time Off for Full-Time Associates
  • general: Associate Discounts
  • general: Tuition Assistance
  • general: Career Pathing & Development Opportunities

Target Your Resume for "Retail Operations Supervisor - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Operations Supervisor - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Operations Supervisor - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in SchenectadyHiring in New YorkPetSmartRetail LeadershipPet Care JobsRetailPet Services

Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.