Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As a Retail Operations Supervisor in Seattle, you'll create meaningful experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities for success, reflecting our core values of compassion, excellence, and innovation.
Role Overview
The Retail Operations Supervisor (Process Lead) shares responsibility for driving operational excellence. You'll oversee merchandising, inventory, pet care, store opening/closing, associate guidance, and safety. This full-time role demands flexibility for evenings, weekends, and holidays, acting as leader on duty to uphold our brand promise in a fast-paced pet retail setting.
Key Responsibilities
- People Leadership: Train, mentor, and coach associates; delegate tasks; provide feedback for performance, promotions, and discipline; celebrate achievements to boost engagement.
- Store Operations: Execute merchandising strategies, manage inventory audits and trends, handle POS transactions, maintain compliance with policies and ethics.
- Pet Care Excellence: Ensure pet health through cleaning, feeding, quarantine protocols, and vet transport if needed; support online order pickups for seamless pet parent experiences.
Experience & Skills
Ideal candidates bring 2+ years of retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers and a passion for pets are essential. No direct reports, but you'll guide associates and provide performance input.
Benefits
Join us for competitive pay, paid weekly, health & wellness benefits, 401k match, PTO, associate discounts, tuition assistance, and clear career pathing with development programs.
Locations
- Seattle, Washington, United States
Salary
52,000 - 68,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Safety Protocolsintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Opening/Closing Proceduresintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Guide sales associates in merchandise handling, training, and product knowledge
- Manage inventory audits, sales trend analysis, and stock replenishment
- Oversee pet care maintenance including cleaning, feeding, and health monitoring
- Execute merchandise strategies for optimal sales and visual presentation
- Lead store operations as leader on duty, delegating tasks and addressing issues
- Ensure compliance with policies, safe environment, and positive pet parent experiences
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time Off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As a Retail Operations Supervisor in Seattle, you'll create meaningful experiences for pets and their families while growing your career in a supportive environment. We empower associates with tools, resources, and opportunities for success, reflecting our core values of compassion, excellence, and innovation.
Role Overview
The Retail Operations Supervisor (Process Lead) shares responsibility for driving operational excellence. You'll oversee merchandising, inventory, pet care, store opening/closing, associate guidance, and safety. This full-time role demands flexibility for evenings, weekends, and holidays, acting as leader on duty to uphold our brand promise in a fast-paced pet retail setting.
Key Responsibilities
- People Leadership: Train, mentor, and coach associates; delegate tasks; provide feedback for performance, promotions, and discipline; celebrate achievements to boost engagement.
- Store Operations: Execute merchandising strategies, manage inventory audits and trends, handle POS transactions, maintain compliance with policies and ethics.
- Pet Care Excellence: Ensure pet health through cleaning, feeding, quarantine protocols, and vet transport if needed; support online order pickups for seamless pet parent experiences.
Experience & Skills
Ideal candidates bring 2+ years of retail supervisory experience, strong communication, organizational skills, and composure under pressure. Proficiency in computers and a passion for pets are essential. No direct reports, but you'll guide associates and provide performance input.
Benefits
Join us for competitive pay, paid weekly, health & wellness benefits, 401k match, PTO, associate discounts, tuition assistance, and clear career pathing with development programs.
Locations
- Seattle, Washington, United States
Salary
52,000 - 68,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Safety Protocolsintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Opening/Closing Proceduresintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Guide sales associates in merchandise handling, training, and product knowledge
- Manage inventory audits, sales trend analysis, and stock replenishment
- Oversee pet care maintenance including cleaning, feeding, and health monitoring
- Execute merchandise strategies for optimal sales and visual presentation
- Lead store operations as leader on duty, delegating tasks and addressing issues
- Ensure compliance with policies, safe environment, and positive pet parent experiences
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time Off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs