Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As a Retail Operations Supervisor in Victorville, California, you'll play a pivotal role in creating joyful experiences for pets and their families. We empower associates with tools, resources, and growth opportunities in a supportive environment that values your contributions. Join a company committed to operational excellence, pet welfare, and career advancement.
Role Overview
The Retail Operations Supervisor (Process Lead) shares responsibility for driving store performance through merchandising, inventory, pet care, and team leadership. This full-time role requires flexibility for evenings, weekends, and holidays, acting as leader-on-duty to maintain a safe, organized, and visually appealing store while upholding PetSmart's vision, mission, values, and strategy.
Key Responsibilities
- People Leadership: Train, mentor, and coach associates on product knowledge, merchandise handling, and standards; delegate tasks, provide performance feedback, address grievances, and celebrate successes to boost engagement.
- Store Operations: Manage merchandise strategies, inventory audits, sales trend analysis, POS transactions, and online order fulfillment; execute opening/closing procedures and ensure policy compliance.
- Pet Care Excellence: Maintain pet health standards including cleaning, feeding, quarantine protocols, and immediate vet transport for sick/injured pets; support positive pet parent experiences.
Experience & Skills
Ideal candidates bring 2+ years of retail supervisory experience in customer-focused settings, strong organizational and communication skills, proficiency in computer applications, and composure under pressure. No direct reports, but you'll guide associates and provide feedback to leadership. Physical demands include standing, lifting, and working in a pet-friendly environment.
Benefits
Enjoy paid weekly wages, comprehensive health & wellness benefits, 401k with company match, PTO for full-time associates, exclusive discounts, tuition assistance, and robust career pathing with development opportunities. Grow with PetSmart—apply today!
Locations
- Victorville, California, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Safety Protocolsintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Operations & Complianceintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and task delegation
- Execute merchandising strategies, manage inventory audits, and optimize product placement
- Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
- Handle store opening/closing, POS transactions, and ensure policy compliance
- Drive operational excellence and positive experiences for associates and pet parents
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time Off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Operations Supervisor - Careers at PetSmart
PetSmart
Retail Operations Supervisor - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets, and it starts with our passionate team. As a Retail Operations Supervisor in Victorville, California, you'll play a pivotal role in creating joyful experiences for pets and their families. We empower associates with tools, resources, and growth opportunities in a supportive environment that values your contributions. Join a company committed to operational excellence, pet welfare, and career advancement.
Role Overview
The Retail Operations Supervisor (Process Lead) shares responsibility for driving store performance through merchandising, inventory, pet care, and team leadership. This full-time role requires flexibility for evenings, weekends, and holidays, acting as leader-on-duty to maintain a safe, organized, and visually appealing store while upholding PetSmart's vision, mission, values, and strategy.
Key Responsibilities
- People Leadership: Train, mentor, and coach associates on product knowledge, merchandise handling, and standards; delegate tasks, provide performance feedback, address grievances, and celebrate successes to boost engagement.
- Store Operations: Manage merchandise strategies, inventory audits, sales trend analysis, POS transactions, and online order fulfillment; execute opening/closing procedures and ensure policy compliance.
- Pet Care Excellence: Maintain pet health standards including cleaning, feeding, quarantine protocols, and immediate vet transport for sick/injured pets; support positive pet parent experiences.
Experience & Skills
Ideal candidates bring 2+ years of retail supervisory experience in customer-focused settings, strong organizational and communication skills, proficiency in computer applications, and composure under pressure. No direct reports, but you'll guide associates and provide feedback to leadership. Physical demands include standing, lifting, and working in a pet-friendly environment.
Benefits
Enjoy paid weekly wages, comprehensive health & wellness benefits, 401k with company match, PTO for full-time associates, exclusive discounts, tuition assistance, and robust career pathing with development opportunities. Grow with PetSmart—apply today!
Locations
- Victorville, California, United States
Salary
42,000 - 52,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Team Leadership & Mentoringintermediate
- Merchandising & Inventory Managementintermediate
- Pet Care & Safety Protocolsintermediate
- Customer Service Excellenceintermediate
- Point-of-Sale Operationsintermediate
- Store Operations & Complianceintermediate
Required Qualifications
- 2+ years retail supervisory experience in customer-focused environment (experience)
- Full-time availability with flexibility for evenings, weekends, holidays (experience)
- Proficiency in computer applications (experience)
- Strong written and verbal communication skills (experience)
- Ability to react under pressure and maintain composure (experience)
- Strong organizational skills and attention to detail (experience)
Responsibilities
- Lead and develop sales associates through training, coaching, and task delegation
- Execute merchandising strategies, manage inventory audits, and optimize product placement
- Oversee pet care operations including cleaning, feeding, health monitoring, and vet transport
- Handle store opening/closing, POS transactions, and ensure policy compliance
- Drive operational excellence and positive experiences for associates and pet parents
Benefits
- general: Paid Weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Paid Time Off for full-time associates
- general: Associate discounts
- general: Tuition Assistance
- general: Career pathing & Development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Operations Supervisor - Careers at PetSmart @ PetSmart.
Related Books and Jobs