Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team of 50,000 associates dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a culture of belonging and recognition. Make a real impact in Duncan, BC, while enjoying a rewarding career in pet retail.

Role Overview

As a Full-Time Retail Sales Associate (Pet Associate) in our Duncan, British Columbia store, you'll engage pet parents and their pets, deliver positive experiences, and uphold our vision of exceptional pet care. Share in store maintenance, cleanliness, and direct pet care while driving sales and promoting services.

Key Responsibilities

• Provide outstanding pet parent experiences in-person, phone, register, and online; greet customers and prepare pick-up orders.
• Handle pet healthcare for store-owned animals: feed, water, clean habitats (birds, reptiles, fish, small animals), and administer vet-directed medications.
• Maintain store standards: face/fill products, recover sales floor, execute price changes, and stage new merchandise.
• Recommend and sell products, services, and live pets; promote events like adoptions and Treats enrollment.
• Ensure safety for associates, pets, and customers; respond to sick/injured pets and assist across store areas.

Experience & Skills

No prior experience required—entry-level role! We seek strong communicators with schedule flexibility (evenings, weekends, holidays), composure under pressure, and physical stamina to lift 50 lbs (team lift 100+ lbs), stand/walk extensively, and handle live animals in a dynamic environment with moderate noise and pet hair.

Benefits

Enjoy paid weekly wages, health & wellness benefits, Group RRSP with company match, paid time off, associate discounts, tuition assistance, and robust career development. Plus, the warm fuzzies from helping pets and families thrive every day!