Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team of 50,000 associates who create meaningful moments for pets and their families every day. We empower you with tools, resources, and growth opportunities in a culture of belonging, recognition, and diversity. Make a real impact in Ottawa while doing what you love.

Role Overview

As a Full-Time Retail Sales Associate (Pet Associate) in our Ottawa, Ontario store, you'll deliver outstanding pet parent experiences, care for live animals, and maintain a clean, safe environment. This entry-level role offers flexibility, development, and the joy of working with pets daily.

Key Responsibilities

• Provide exceptional service to pet parents in-person, phone, register, and online order pickups.
• Care for store-owned pets: feed, water, clean habitats (birds, reptiles, fish, small animals), administer vet-directed medications, and respond to health issues.
• Execute merchandising: face/fill products, stage new inventory, handle price changes and promotions.
• Drive sales by recommending merchandise, services, and live pets; promote events like adoptions and Treats enrollment.
• Maintain store safety, cleanliness, and assist across departments as needed.

Experience & Skills

No prior experience required—pet passion is key! We seek strong communicators who thrive under pressure, offer scheduling flexibility (evenings/weekends/holidays), and meet physical demands: lifting 50+ lbs, standing/walking, handling animals in a dynamic environment with moderate noise and pet hair.

Benefits

• Paid weekly with health & wellness coverage.
• Group RRSP with company match and paid time off.
• Associate discounts, tuition assistance, career pathing, and development programs.

Join PetSmart Ottawa to create moments that matter—apply today!