Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team of 50,000 associates dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a culture of belonging and recognition. Make a real impact daily—whether helping select a first pet or celebrating pet milestones.

Role Overview

As a full-time Retail Sales Associate in Richmond, BC, you'll be the friendly face for pet parents, delivering outstanding service while caring for store pets. This entry-level role combines customer engagement, pet care, and store operations in a dynamic retail environment. Flexibility for evenings, weekends, and holidays is essential.

Key Responsibilities

• Drive pet parent satisfaction through in-person, phone, register, and online interactions.
• Provide hands-on care for birds, reptiles, small animals, fish, and habitats—including feeding, cleaning, and vet-directed medications.
• Execute merchandising tasks: stock products, face shelves, handle price changes, and maintain cleanliness.
• Promote sales, services, events like adoptions, and loyalty programs such as Treats enrollment.
• Ensure safety for associates, pets, and customers; respond immediately to pet health issues.

Experience & Skills

No prior experience required—pet passion is key! We seek strong communicators who thrive under pressure, handle physical demands (lifting 50+ lbs, standing, climbing), and embrace animal exposure. Ideal candidates are team players committed to PetSmart's values.

Benefits

Enjoy paid weekly wages, health & wellness coverage, RRSP matching, PTO, associate discounts, tuition assistance, and clear career paths. Plus, the joy of fuzzy, feathered, or finned family members!