Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team of 50,000 associates who create meaningful moments for pets and their families every day. We empower you with tools, resources, and growth opportunities in a culture of belonging, recognition, and diversity. Make a real impact while doing what you love.

Role Overview

As a full-time Retail Sales Associate in Scarborough, Ontario, you'll be the friendly face of PetSmart, engaging pet parents and caring for store pets. This entry-level role combines customer service, pet care, and retail operations in a fun, pet-filled environment. Flexibility for evenings, weekends, and holidays is essential.

Key Responsibilities

• Deliver exceptional pet parent experiences in-person, phone, register, and online order pickups.
• Provide hands-on care for birds, reptiles, small animals, fish, and habitats including feeding, cleaning, and vet-directed medications.
• Maintain store cleanliness, execute price changes, stock shelves, and recover sales floor to standards.
• Recommend products, services, live pets, and promote events like adoptions and Treats enrollment.
• Ensure safety for associates, pets, and customers; respond immediately to sick/injured pets.

Experience & Skills

No prior experience required—pet passion is key! We seek strong communicators who stay composed under pressure, handle physical demands (lifting 50+ lbs, standing, climbing), and thrive in a fast-paced setting with live animals, moderate noise, and pet hair. Must be available for varied shifts.

Benefits

Enjoy paid weekly wages, health & wellness coverage, RRSP matching, paid time off, associate discounts, tuition assistance, and clear career paths. Plus, the warm fuzzies of helping pets and families daily.