Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. Join a team where every associate creates meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture of belonging and recognition. Make a real impact in Ottawa while enjoying flexible part-time hours and pet-loving community.

Role Overview

As a Part-Time Retail Sales Associate (Pet Associate) in our Ottawa, Ontario store, you'll engage pet parents, care for live animals, and maintain a welcoming retail environment. This entry-level role offers hands-on pet interaction, customer service, and merchandising in a dynamic pet retail setting. Ideal for animal lovers seeking flexible work with growth potential.

Key Responsibilities

• Deliver outstanding pet parent experiences in-person, phone, register, and online order pickups.
• Provide direct care for store pets: feeding, watering, cleaning habitats (birds, reptiles, fish, small animals), and administering vet-directed medications.
• Maintain store cleanliness, execute price changes, stock shelves, and recover merchandise to standards.
• Recommend products, services, live pets, and promote events like adoptions and Treats enrollment.
• Ensure safety for associates, pets, and customers; respond immediately to sick/injured pets including vet transport.

Experience & Skills

No prior experience required—pet passion is key! We seek strong communicators with schedule flexibility (evenings, weekends, holidays), composure under pressure, and physical stamina to lift 50 lbs, climb ladders, and handle live animals in a moderate-noise, pet-hair-filled environment. Depth perception and team-lifting for heavier items needed.

Benefits

Enjoy paid weekly wages, health & wellness benefits, RRSP with company match, associate discounts, tuition assistance, and robust career development. Full-time perks like PTO available as you grow. Create moments that matter while building your future at PetSmart.