Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. Join a team of 50,000 passionate associates creating meaningful moments for pets and their families. We empower you with tools, resources, and growth opportunities in a culture of belonging, recognition, and diversity. Make a real impact daily—whether helping choose a first fish or celebrating a pet's birthday.

Role Overview

As a Part-Time Retail Sales Associate (Pet Associate) in Sterling, Illinois, you'll engage pet parents and pets, deliver exceptional service, maintain store standards, and care for live animals. This entry-level role supports all store areas, ensuring safety, cleanliness, and positive experiences in a dynamic pet retail environment.

Key Responsibilities

• Drive pet parent satisfaction through in-person, phone, register, and online interactions; greet customers and prepare online orders.
• Provide hands-on care for store pets: feed, water, clean habitats (birds, reptiles, fish, small animals), administer vet-directed meds, and transport sick pets.
• Execute merchandising: face/fill products, stage new items, handle price changes, and maintain sales floor standards.
• Sell merchandise, services, live pets; promote events like adoptions and Treats enrollment.
• Uphold safety, cleanliness, and company policies across the store.

Experience & Skills

No prior experience required—pet passion is key! Must have strong communication, flexibility for evenings/weekends/holidays, composure under pressure, and physical stamina (lift 50 lbs, climb ladders, handle animals in moderate noise/wet environments). Specific vision for depth perception needed.

Benefits

Enjoy paid weekly wages, health & wellness benefits*, 401k match, associate discounts, tuition assistance, PTO (full-time), and clear career paths. PetSmart is an Equal Opportunity Employer committed to your growth.