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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Aliso Viejo, California, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive strategies for exceptional service, and ensure efficient daily execution while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture.
  • Store Experience: Lead pet parent interactions, ensure pet safety, conduct monthly walks, manage inventory, and prioritize a safe environment.
  • Business Management: Execute corporate strategies, analyze performance, achieve profitability goals, and collaborate on events and community partnerships.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership in team building and customer service, proficiency in financial oversight, and a passion for pets. Key skills include conflict resolution, operational efficiency, compliance adherence, and empowering teams to excel.

Benefits

Join us for bi-weekly pay, health & wellness coverage, 401k matching, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • Aliso Viejo, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Experience with scheduling and HR functions (experience)
  • Knowledge of safety protocols for people and pets (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and performance reviews for associates
  • Build and maintain an engaging team culture with open communication and development opportunities
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, conduct store walks, and maintain compliance with policies
  • Drive business goals through strategic execution and profitability analysis
  • Prioritize safety for associates, pets, and customers; review cameras and respond to incidents

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling including days, nights, weekends
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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Jobs in Aliso ViejoHiring in CaliforniaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Aliso Viejo, California, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive strategies for exceptional service, and ensure efficient daily execution while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture.
  • Store Experience: Lead pet parent interactions, ensure pet safety, conduct monthly walks, manage inventory, and prioritize a safe environment.
  • Business Management: Execute corporate strategies, analyze performance, achieve profitability goals, and collaborate on events and community partnerships.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership in team building and customer service, proficiency in financial oversight, and a passion for pets. Key skills include conflict resolution, operational efficiency, compliance adherence, and empowering teams to excel.

Benefits

Join us for bi-weekly pay, health & wellness coverage, 401k matching, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • Aliso Viejo, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Experience with scheduling and HR functions (experience)
  • Knowledge of safety protocols for people and pets (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and performance reviews for associates
  • Build and maintain an engaging team culture with open communication and development opportunities
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, conduct store walks, and maintain compliance with policies
  • Drive business goals through strategic execution and profitability analysis
  • Prioritize safety for associates, pets, and customers; review cameras and respond to incidents

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling including days, nights, weekends
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in Aliso ViejoHiring in CaliforniaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.