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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Apex, NC, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial results, and HR functions. Drive company culture, achieve targets, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, develop associates, conduct reviews, and build an open-door culture.
  • Store Experience: Ensure safe, healthy environments for pets and people; deliver exceptional service; manage inventory and compliance; conduct safety walks and camera reviews.
  • Business Management: Execute strategies for profitability, analyze performance, communicate objectives, and partner on events.

Experience & Skills

Seeking leaders with 3+ years in retail management, strong team-building skills, customer focus, and operational expertise. Pet care knowledge is a plus. Must thrive in dynamic environments with flexible scheduling.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k match, PTO, tuition assistance, associate discounts, and clear career paths in a pet-loving community.

Locations

  • Apex, North Carolina, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance enforcementintermediate
  • Event coordinationintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Experience with pet care or retail preferred (experience)
  • Proficiency in scheduling and HR functions (experience)
  • Availability for flexible scheduling including weekends (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and performance reviews for associates
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, conduct safety walks, and maintain compliance with policies
  • Drive business goals through strategic execution and team empowerment
  • Foster associate engagement via recognition, training, and open communication
  • Monitor store cameras, address risks, and ensure pet welfare
  • Collaborate on events and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Apex, NC, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial results, and HR functions. Drive company culture, achieve targets, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, develop associates, conduct reviews, and build an open-door culture.
  • Store Experience: Ensure safe, healthy environments for pets and people; deliver exceptional service; manage inventory and compliance; conduct safety walks and camera reviews.
  • Business Management: Execute strategies for profitability, analyze performance, communicate objectives, and partner on events.

Experience & Skills

Seeking leaders with 3+ years in retail management, strong team-building skills, customer focus, and operational expertise. Pet care knowledge is a plus. Must thrive in dynamic environments with flexible scheduling.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k match, PTO, tuition assistance, associate discounts, and clear career paths in a pet-loving community.

Locations

  • Apex, North Carolina, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance enforcementintermediate
  • Event coordinationintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Experience with pet care or retail preferred (experience)
  • Proficiency in scheduling and HR functions (experience)
  • Availability for flexible scheduling including weekends (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and performance reviews for associates
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, conduct safety walks, and maintain compliance with policies
  • Drive business goals through strategic execution and team empowerment
  • Foster associate engagement via recognition, training, and open communication
  • Monitor store cameras, address risks, and ensure pet welfare
  • Collaborate on events and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in ApexHiring in North CarolinaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.