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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Athens, Ohio, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives pet happiness and career advancement.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll champion PetSmart's culture, achieve key results, deliver exceptional service, and execute daily business efficiently while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; foster open communication and engagement.
  • Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions; conduct monthly walks; monitor compliance via cameras; handle openings/closings.
  • Business Management: Drive profitability through strategy execution; analyze metrics and root causes; optimize inventory; lead events and community partnerships.

Experience & Skills

Seeking leaders with 3+ years in retail management, strong team-building skills, customer service expertise, financial acumen, and passion for pets. Must thrive in dynamic environments, delegate effectively, and commit to flexible schedules. Pet care experience is a plus.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and robust career development in Athens, Ohio.

Locations

  • Athens, Ohio, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance oversightintermediate
  • Event coordinationintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Ability to drive sales and profitability (experience)
  • Excellent communication and interpersonal skills (experience)
  • Experience with pet care or retail preferred (experience)
  • Availability for flexible scheduling including weekends (experience)
  • Bachelor's degree or equivalent experience preferred (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and develop store associates
  • Create schedules, conduct performance reviews, and manage labor
  • Ensure exceptional pet parent service and resolve escalations
  • Conduct store walks, monitor cameras, and enforce policies
  • Manage inventory, events, and community partnerships
  • Analyze business metrics and execute corporate strategies
  • Prioritize safety for associates, pets, and customers

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Athens, Ohio, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives pet happiness and career advancement.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll champion PetSmart's culture, achieve key results, deliver exceptional service, and execute daily business efficiently while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; foster open communication and engagement.
  • Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions; conduct monthly walks; monitor compliance via cameras; handle openings/closings.
  • Business Management: Drive profitability through strategy execution; analyze metrics and root causes; optimize inventory; lead events and community partnerships.

Experience & Skills

Seeking leaders with 3+ years in retail management, strong team-building skills, customer service expertise, financial acumen, and passion for pets. Must thrive in dynamic environments, delegate effectively, and commit to flexible schedules. Pet care experience is a plus.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and robust career development in Athens, Ohio.

Locations

  • Athens, Ohio, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance oversightintermediate
  • Event coordinationintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Ability to drive sales and profitability (experience)
  • Excellent communication and interpersonal skills (experience)
  • Experience with pet care or retail preferred (experience)
  • Availability for flexible scheduling including weekends (experience)
  • Bachelor's degree or equivalent experience preferred (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and develop store associates
  • Create schedules, conduct performance reviews, and manage labor
  • Ensure exceptional pet parent service and resolve escalations
  • Conduct store walks, monitor cameras, and enforce policies
  • Manage inventory, events, and community partnerships
  • Analyze business metrics and execute corporate strategies
  • Prioritize safety for associates, pets, and customers

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in AthensHiring in OhioPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.