Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Austin, Texas, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; manage schedules, performance reviews, and foster an open-door culture.
- Store Experience: Lead pet parent and associate experiences, ensure pet safety, resolve concerns, and maintain compliance through monthly walks and camera reviews.
- Business Management: Execute strategies for profitability, analyze metrics, manage inventory, and communicate objectives to drive results.
Experience & Skills
Ideal candidates bring 3+ years of retail management experience, strong leadership in team building and development, expertise in customer service and operations, and a passion for pets. Key skills include financial acumen, conflict resolution, scheduling, and adaptability to a dynamic retail environment with flexible hours.
Benefits
Join us for bi-weekly pay, health & wellness coverage, 401k with company match, PTO, tuition assistance, associate discounts, and clear career pathing with development programs. Thrive in Austin with a flexible schedule and community-focused role.
Locations
- Austin, Texas, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership and hiring (experience)
- Strong understanding of pet care and retail operations (experience)
- Ability to drive sales and achieve financial targets (experience)
- Excellent communication and conflict resolution skills (experience)
- Availability for flexible scheduling including weekends (experience)
Responsibilities
- Oversee all store operations including safety, customer experience, and financial performance
- Recruit, hire, coach, and develop store associates while managing schedules and performance reviews
- Ensure exceptional pet parent service and resolve escalated concerns
- Conduct monthly store walks, monitor cameras, and maintain compliance with policies
- Analyze business metrics, manage inventory, and execute corporate strategies for profitability
- Foster a positive store culture and partner on community events like adoptions
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Austin, Texas, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; manage schedules, performance reviews, and foster an open-door culture.
- Store Experience: Lead pet parent and associate experiences, ensure pet safety, resolve concerns, and maintain compliance through monthly walks and camera reviews.
- Business Management: Execute strategies for profitability, analyze metrics, manage inventory, and communicate objectives to drive results.
Experience & Skills
Ideal candidates bring 3+ years of retail management experience, strong leadership in team building and development, expertise in customer service and operations, and a passion for pets. Key skills include financial acumen, conflict resolution, scheduling, and adaptability to a dynamic retail environment with flexible hours.
Benefits
Join us for bi-weekly pay, health & wellness coverage, 401k with company match, PTO, tuition assistance, associate discounts, and clear career pathing with development programs. Thrive in Austin with a flexible schedule and community-focused role.
Locations
- Austin, Texas, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership and hiring (experience)
- Strong understanding of pet care and retail operations (experience)
- Ability to drive sales and achieve financial targets (experience)
- Excellent communication and conflict resolution skills (experience)
- Availability for flexible scheduling including weekends (experience)
Responsibilities
- Oversee all store operations including safety, customer experience, and financial performance
- Recruit, hire, coach, and develop store associates while managing schedules and performance reviews
- Ensure exceptional pet parent service and resolve escalated concerns
- Conduct monthly store walks, monitor cameras, and maintain compliance with policies
- Analyze business metrics, manage inventory, and execute corporate strategies for profitability
- Foster a positive store culture and partner on community events like adoptions
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs