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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Bismarck, North Dakota, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion service excellence, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Handle recruiting, hiring, coaching, scheduling, performance reviews, training, and succession planning. Build an open-door culture, address grievances, and celebrate team achievements.
  • Store Experience: Lead pet parent interactions, ensure pet safety, conduct monthly walks, monitor cameras, manage inventory, and prioritize a safe, compliant environment. Collaborate on events and community partnerships.
  • Business Management: Execute strategies for profitability, analyze metrics, communicate objectives, and adapt to changing priorities.

Experience & Skills

Ideal candidates bring 3+ years of retail management, strong leadership in high-volume environments, customer service expertise, financial acumen, and a passion for pets. Key skills include team motivation, operational efficiency, conflict resolution, and data-driven decision-making.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career pathing with development programs.

Locations

  • Bismarck, North Dakota, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and talent developmentintermediate
  • Customer service excellenceintermediate
  • Inventory and operations managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Conflict resolution and coachingintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership and hiring (experience)
  • Strong understanding of retail operations and safety protocols (experience)
  • Ability to drive sales and profitability (experience)
  • Excellent communication and interpersonal skills (experience)
  • Pet care knowledge preferred (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, scheduling, and performance reviews for associates
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Conduct store walks, monitor cameras, and maintain compliance with policies
  • Analyze business metrics, manage inventory, and execute corporate strategies
  • Foster team engagement through recognition, training, and open communication

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling including days, nights, weekends
  • general: Paid time off and tuition assistance
  • general: Associate discounts and career development opportunities

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Jobs in BismarckHiring in North DakotaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Bismarck, North Dakota, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion service excellence, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Handle recruiting, hiring, coaching, scheduling, performance reviews, training, and succession planning. Build an open-door culture, address grievances, and celebrate team achievements.
  • Store Experience: Lead pet parent interactions, ensure pet safety, conduct monthly walks, monitor cameras, manage inventory, and prioritize a safe, compliant environment. Collaborate on events and community partnerships.
  • Business Management: Execute strategies for profitability, analyze metrics, communicate objectives, and adapt to changing priorities.

Experience & Skills

Ideal candidates bring 3+ years of retail management, strong leadership in high-volume environments, customer service expertise, financial acumen, and a passion for pets. Key skills include team motivation, operational efficiency, conflict resolution, and data-driven decision-making.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career pathing with development programs.

Locations

  • Bismarck, North Dakota, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and talent developmentintermediate
  • Customer service excellenceintermediate
  • Inventory and operations managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Conflict resolution and coachingintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership and hiring (experience)
  • Strong understanding of retail operations and safety protocols (experience)
  • Ability to drive sales and profitability (experience)
  • Excellent communication and interpersonal skills (experience)
  • Pet care knowledge preferred (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, scheduling, and performance reviews for associates
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Conduct store walks, monitor cameras, and maintain compliance with policies
  • Analyze business metrics, manage inventory, and execute corporate strategies
  • Foster team engagement through recognition, training, and open communication

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling including days, nights, weekends
  • general: Paid time off and tuition assistance
  • general: Associate discounts and career development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in BismarckHiring in North DakotaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.