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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Burnsville, Minnesota, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's vision, drive targeted outcomes, and ensure exceptional service while upholding our values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture.
  • Store Experience: Ensure pet safety and health; deliver outstanding customer service; conduct compliance walks; manage inventory and events; prioritize safety via camera reviews.
  • Business Management: Execute strategies for profitability; analyze performance; communicate objectives; adapt to changing priorities.

Experience & Skills

Ideal candidates bring retail management experience, strong leadership, customer focus, and operational savvy. Key skills include team building, financial acumen, conflict resolution, and pet care knowledge. Flexibility for varied shifts is essential.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition aid, associate discounts, and robust career development in Burnsville, MN.

Locations

  • Burnsville, Minnesota, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Employee coaching and developmentintermediate
  • Safety and compliance oversightintermediate
  • Strategic planningintermediate

Required Qualifications

  • Proven retail management experience (2+ years preferred) (experience)
  • Strong leadership and people management skills (experience)
  • Excellent communication and interpersonal abilities (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Flexible availability including nights/weekends (experience)
  • Proficiency in scheduling and HR functions (experience)
  • Commitment to safety and ethical standards (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, and performance management for associates
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct store walks, and monitor via cameras
  • Manage inventory, scheduling, and business objectives to meet profitability goals
  • Foster team engagement through recognition, training, and open communication
  • Collaborate on events, adoption partnerships, and continuous process improvements
  • Handle pet welfare issues including vet transport as needed

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Burnsville, Minnesota, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's vision, drive targeted outcomes, and ensure exceptional service while upholding our values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture.
  • Store Experience: Ensure pet safety and health; deliver outstanding customer service; conduct compliance walks; manage inventory and events; prioritize safety via camera reviews.
  • Business Management: Execute strategies for profitability; analyze performance; communicate objectives; adapt to changing priorities.

Experience & Skills

Ideal candidates bring retail management experience, strong leadership, customer focus, and operational savvy. Key skills include team building, financial acumen, conflict resolution, and pet care knowledge. Flexibility for varied shifts is essential.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition aid, associate discounts, and robust career development in Burnsville, MN.

Locations

  • Burnsville, Minnesota, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Employee coaching and developmentintermediate
  • Safety and compliance oversightintermediate
  • Strategic planningintermediate

Required Qualifications

  • Proven retail management experience (2+ years preferred) (experience)
  • Strong leadership and people management skills (experience)
  • Excellent communication and interpersonal abilities (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Flexible availability including nights/weekends (experience)
  • Proficiency in scheduling and HR functions (experience)
  • Commitment to safety and ethical standards (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, and performance management for associates
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct store walks, and monitor via cameras
  • Manage inventory, scheduling, and business objectives to meet profitability goals
  • Foster team engagement through recognition, training, and open communication
  • Collaborate on events, adoption partnerships, and continuous process improvements
  • Handle pet welfare issues including vet transport as needed

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in BurnsvilleHiring in MinnesotaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.