Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Carolina, Puerto Rico, you'll lead a passionate team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives meaningful impact.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, strategies, and values while delivering exceptional service and achieving key business targets in a dynamic pet retail environment.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture with recognition and feedback.
- Store Experience: Ensure pet safety and health; lead customer service across channels; conduct monthly walks; maintain compliance; prioritize safety; manage inventory and events.
- Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; review cameras for coaching; handle pet emergencies.
Experience & Skills
Ideal candidates bring 3+ years of retail management experience, strong leadership in high-volume settings, pet industry knowledge, and skills in sales driving, team motivation, and operational efficiency. Bilingual abilities (English/Spanish) are a plus for our Carolina location.
Benefits
Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development to support your professional journey.
Locations
- Carolina, Carolina Municipio, Puerto Rico
Salary
45,000 - 65,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and team managementintermediate
- Recruiting and hiringintermediate
- Customer service excellenceintermediate
- Inventory managementintermediate
- Financial analysis and P&L oversightintermediate
- Operational executionintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership (experience)
- Strong communication and coaching skills (experience)
- Knowledge of pet care and safety standards (experience)
- Ability to drive sales and profitability (experience)
- Bilingual (English/Spanish) preferred (experience)
Responsibilities
- Oversee all store operations including safety, customer experience, and financial performance
- Recruit, hire, train, coach, and develop store associates
- Ensure exceptional pet parent service and resolve escalations
- Manage inventory, scheduling, and compliance with policies
- Conduct store walks, analyze performance metrics, and drive profitability
- Foster a positive team culture through recognition and feedback
Benefits
- general: Paid bi-weekly
- general: Comprehensive health & wellness benefits
- general: 401k with company match
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off
- general: Tuition assistance
- general: Associate discounts
- general: Career development and pathing opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Carolina, Puerto Rico, you'll lead a passionate team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives meaningful impact.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, strategies, and values while delivering exceptional service and achieving key business targets in a dynamic pet retail environment.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture with recognition and feedback.
- Store Experience: Ensure pet safety and health; lead customer service across channels; conduct monthly walks; maintain compliance; prioritize safety; manage inventory and events.
- Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; review cameras for coaching; handle pet emergencies.
Experience & Skills
Ideal candidates bring 3+ years of retail management experience, strong leadership in high-volume settings, pet industry knowledge, and skills in sales driving, team motivation, and operational efficiency. Bilingual abilities (English/Spanish) are a plus for our Carolina location.
Benefits
Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development to support your professional journey.
Locations
- Carolina, Carolina Municipio, Puerto Rico
Salary
45,000 - 65,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and team managementintermediate
- Recruiting and hiringintermediate
- Customer service excellenceintermediate
- Inventory managementintermediate
- Financial analysis and P&L oversightintermediate
- Operational executionintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership (experience)
- Strong communication and coaching skills (experience)
- Knowledge of pet care and safety standards (experience)
- Ability to drive sales and profitability (experience)
- Bilingual (English/Spanish) preferred (experience)
Responsibilities
- Oversee all store operations including safety, customer experience, and financial performance
- Recruit, hire, train, coach, and develop store associates
- Ensure exceptional pet parent service and resolve escalations
- Manage inventory, scheduling, and compliance with policies
- Conduct store walks, analyze performance metrics, and drive profitability
- Foster a positive team culture through recognition and feedback
Benefits
- general: Paid bi-weekly
- general: Comprehensive health & wellness benefits
- general: 401k with company match
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off
- general: Tuition assistance
- general: Associate discounts
- general: Career development and pathing opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs