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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Charleston, WV, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial performance, and HR functions. You'll champion PetSmart's culture, drive results, and ensure exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture with engagement tools.
  • Store Experience: Ensure pet safety and health; manage pet parent interactions; conduct Core and Services Walks; prioritize safety; oversee inventory and camera reviews; handle openings/closings.
  • Business Management: Deliver profitability goals; analyze performance; execute corporate strategies; communicate objectives; partner on events and adoptions.

Experience & Skills

Ideal candidates bring 3+ years in retail management, strong leadership in high-volume environments, expertise in team development, customer service, and P&L accountability. Passion for pets, adaptability, and commitment to safety/compliance are essential. Experience with inventory systems and HR processes preferred.

Benefits

Join a team with competitive pay, bi-weekly payouts, comprehensive health & wellness coverage, 401k matching, flexible scheduling, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • Charleston, West Virginia, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Recruiting & Hiringintermediate
  • Customer Service Excellenceintermediate
  • Inventory Managementintermediate
  • Financial Analysisintermediate
  • Operational Executionintermediate
  • Employee Coaching & Developmentintermediate
  • Safety & Complianceintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong communication & interpersonal skills (experience)
  • Ability to drive sales & profitability (experience)
  • Knowledge of pet care & retail operations (experience)
  • Experience with scheduling & HR functions (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and performance management
  • Drive exceptional pet parent experiences and store safety
  • Execute operational standards and inventory management
  • Achieve financial targets and business objectives
  • Foster team engagement through recognition and development
  • Conduct store walks, camera reviews, and compliance checks
  • Manage schedules, events, and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

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Jobs in CharlestonHiring in West VirginiaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Charleston, WV, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial performance, and HR functions. You'll champion PetSmart's culture, drive results, and ensure exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture with engagement tools.
  • Store Experience: Ensure pet safety and health; manage pet parent interactions; conduct Core and Services Walks; prioritize safety; oversee inventory and camera reviews; handle openings/closings.
  • Business Management: Deliver profitability goals; analyze performance; execute corporate strategies; communicate objectives; partner on events and adoptions.

Experience & Skills

Ideal candidates bring 3+ years in retail management, strong leadership in high-volume environments, expertise in team development, customer service, and P&L accountability. Passion for pets, adaptability, and commitment to safety/compliance are essential. Experience with inventory systems and HR processes preferred.

Benefits

Join a team with competitive pay, bi-weekly payouts, comprehensive health & wellness coverage, 401k matching, flexible scheduling, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • Charleston, West Virginia, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Recruiting & Hiringintermediate
  • Customer Service Excellenceintermediate
  • Inventory Managementintermediate
  • Financial Analysisintermediate
  • Operational Executionintermediate
  • Employee Coaching & Developmentintermediate
  • Safety & Complianceintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong communication & interpersonal skills (experience)
  • Ability to drive sales & profitability (experience)
  • Knowledge of pet care & retail operations (experience)
  • Experience with scheduling & HR functions (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and performance management
  • Drive exceptional pet parent experiences and store safety
  • Execute operational standards and inventory management
  • Achieve financial targets and business objectives
  • Foster team engagement through recognition and development
  • Conduct store walks, camera reviews, and compliance checks
  • Manage schedules, events, and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in CharlestonHiring in West VirginiaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.