Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart is where Anything for Pets begins with our people. As a Retail Store Manager in Chicago, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success and the joy of pets.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture and address grievances.
- Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions; conduct monthly walks; oversee inventory, events, and compliance; review cameras for safety.
- Business Management: Execute corporate strategies for profitability; analyze metrics and root causes; communicate objectives; collaborate with leadership team.
Experience & Skills
Ideal candidates bring 3+ years of retail management, strong leadership in high-volume settings, pet industry knowledge, financial acumen, and a passion for customer service. Key skills include team motivation, operational efficiency, conflict resolution, and adaptability to dynamic retail environments.
Benefits
Join us for bi-weekly pay, health & wellness coverage, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development. Thrive in Chicago with a team that values your growth.
Locations
- Chicago, Illinois, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership (experience)
- Strong understanding of pet care & retail operations (experience)
- Ability to drive sales & profitability (experience)
- Excellent communication & conflict resolution skills (experience)
- Availability for flexible scheduling including weekends (experience)
Responsibilities
- Oversee all store operations, safety, and financial performance
- Recruit, hire, coach, and develop store associates
- Deliver exceptional pet parent experiences and resolve escalations
- Ensure compliance with policies, conduct store walks, and manage inventory
- Analyze business metrics, execute strategies, and foster company culture
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling & paid time off
- general: Tuition assistance & associate discounts
- general: Career development & pathing opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart is where Anything for Pets begins with our people. As a Retail Store Manager in Chicago, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success and the joy of pets.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture and address grievances.
- Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions; conduct monthly walks; oversee inventory, events, and compliance; review cameras for safety.
- Business Management: Execute corporate strategies for profitability; analyze metrics and root causes; communicate objectives; collaborate with leadership team.
Experience & Skills
Ideal candidates bring 3+ years of retail management, strong leadership in high-volume settings, pet industry knowledge, financial acumen, and a passion for customer service. Key skills include team motivation, operational efficiency, conflict resolution, and adaptability to dynamic retail environments.
Benefits
Join us for bi-weekly pay, health & wellness coverage, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development. Thrive in Chicago with a team that values your growth.
Locations
- Chicago, Illinois, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership (experience)
- Strong understanding of pet care & retail operations (experience)
- Ability to drive sales & profitability (experience)
- Excellent communication & conflict resolution skills (experience)
- Availability for flexible scheduling including weekends (experience)
Responsibilities
- Oversee all store operations, safety, and financial performance
- Recruit, hire, coach, and develop store associates
- Deliver exceptional pet parent experiences and resolve escalations
- Ensure compliance with policies, conduct store walks, and manage inventory
- Analyze business metrics, execute strategies, and foster company culture
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling & paid time off
- general: Tuition assistance & associate discounts
- general: Career development & pathing opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs