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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Chicago, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives meaningful impact.

Role Overview

The Retail Store Manager (Store Leader) oversees all store operations in Chicago, IL, including safety for people and pets, pet parent experiences, financial performance, and HR functions. You'll champion PetSmart's vision, mission, and values while delivering exceptional service and efficient execution.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, and develop associates; conduct reviews, foster engagement, and handle grievances.
  • Store Experience: Ensure pet safety, resolve pet parent concerns, maintain standards via monthly walks, manage inventory, and review cameras for accountability.
  • Business Management: Execute strategies for profitability, analyze performance, lead events, and adapt to changing priorities.

Experience & Skills

Ideal candidates bring retail management experience, strong leadership, customer service expertise, and pet industry knowledge. Key skills include team building, financial acumen, operational efficiency, and compliance. Flexibility for varied schedules is essential.

Benefits

Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, PTO, tuition assistance, associate discounts, and robust career development. Thrive with flexible scheduling and paths to advancement.

Locations

  • Chicago, Illinois, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Recruiting & Hiringintermediate
  • Customer Service Excellenceintermediate
  • Inventory Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Operational Executionintermediate
  • Employee Coaching & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and people management skills (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Excellent communication and conflict resolution skills (experience)
  • Flexibility with scheduling including weekends (experience)
  • Experience with HR functions like onboarding and reviews (experience)

Responsibilities

  • Lead hiring, coaching, scheduling, and performance reviews for store team
  • Ensure exceptional pet parent experience and pet safety across all channels
  • Drive store profitability through operational execution and financial analysis
  • Maintain compliance with policies, conduct safety walks, and review security footage
  • Foster company culture, associate engagement, and continuous process improvements
  • Manage inventory, events, and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

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Jobs in ChicagoHiring in IllinoisPetSmartRetail ManagementPet RetailRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Chicago, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives meaningful impact.

Role Overview

The Retail Store Manager (Store Leader) oversees all store operations in Chicago, IL, including safety for people and pets, pet parent experiences, financial performance, and HR functions. You'll champion PetSmart's vision, mission, and values while delivering exceptional service and efficient execution.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, and develop associates; conduct reviews, foster engagement, and handle grievances.
  • Store Experience: Ensure pet safety, resolve pet parent concerns, maintain standards via monthly walks, manage inventory, and review cameras for accountability.
  • Business Management: Execute strategies for profitability, analyze performance, lead events, and adapt to changing priorities.

Experience & Skills

Ideal candidates bring retail management experience, strong leadership, customer service expertise, and pet industry knowledge. Key skills include team building, financial acumen, operational efficiency, and compliance. Flexibility for varied schedules is essential.

Benefits

Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, PTO, tuition assistance, associate discounts, and robust career development. Thrive with flexible scheduling and paths to advancement.

Locations

  • Chicago, Illinois, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Recruiting & Hiringintermediate
  • Customer Service Excellenceintermediate
  • Inventory Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Operational Executionintermediate
  • Employee Coaching & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and people management skills (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Excellent communication and conflict resolution skills (experience)
  • Flexibility with scheduling including weekends (experience)
  • Experience with HR functions like onboarding and reviews (experience)

Responsibilities

  • Lead hiring, coaching, scheduling, and performance reviews for store team
  • Ensure exceptional pet parent experience and pet safety across all channels
  • Drive store profitability through operational execution and financial analysis
  • Maintain compliance with policies, conduct safety walks, and review security footage
  • Foster company culture, associate engagement, and continuous process improvements
  • Manage inventory, events, and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in ChicagoHiring in IllinoisPetSmartRetail ManagementPet RetailRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.