Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Citrus Heights, California, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and build an open-door culture using Voice of Associate feedback.
- Store Experience: Ensure pet safety and health; lead pet parent interactions; conduct Core and Services Walks; review cameras for safety; manage openings/closings.
- Business Management: Deliver profitability goals, analyze performance, optimize inventory, and communicate objectives to drive results.
Experience & Skills
Ideal candidates bring 3+ years of retail management, strong leadership in high-volume environments, pet industry knowledge, and skills in sales driving, team motivation, and operational efficiency. Flexibility for varied shifts is essential.
Benefits
Join a team with paid bi-weekly wages, 401k matching, health benefits, PTO, tuition assistance, associate discounts, and clear career paths. Thrive in Citrus Heights with development opportunities that match your ambition.
Locations
- Citrus Heights, California, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and team managementintermediate
- Recruiting and talent developmentintermediate
- Customer service excellenceintermediate
- Inventory and operational executionintermediate
- Financial analysis and P&L managementintermediate
- Conflict resolution and coachingintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership and hiring (experience)
- Strong knowledge of pet care and safety standards (experience)
- Ability to drive sales and profitability (experience)
- Excellent communication and interpersonal skills (experience)
- Availability for flexible scheduling including weekends (experience)
Responsibilities
- Oversee all store operations including safety, pet parent experience, and financial performance
- Lead recruiting, hiring, coaching, and performance reviews for associates
- Ensure exceptional customer service and resolve escalated concerns
- Manage inventory, scheduling, and compliance with policies
- Conduct store walks, camera reviews, and drive continuous improvement
- Foster company culture and associate engagement through recognition and development
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Citrus Heights, California, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and build an open-door culture using Voice of Associate feedback.
- Store Experience: Ensure pet safety and health; lead pet parent interactions; conduct Core and Services Walks; review cameras for safety; manage openings/closings.
- Business Management: Deliver profitability goals, analyze performance, optimize inventory, and communicate objectives to drive results.
Experience & Skills
Ideal candidates bring 3+ years of retail management, strong leadership in high-volume environments, pet industry knowledge, and skills in sales driving, team motivation, and operational efficiency. Flexibility for varied shifts is essential.
Benefits
Join a team with paid bi-weekly wages, 401k matching, health benefits, PTO, tuition assistance, associate discounts, and clear career paths. Thrive in Citrus Heights with development opportunities that match your ambition.
Locations
- Citrus Heights, California, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership and team managementintermediate
- Recruiting and talent developmentintermediate
- Customer service excellenceintermediate
- Inventory and operational executionintermediate
- Financial analysis and P&L managementintermediate
- Conflict resolution and coachingintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership and hiring (experience)
- Strong knowledge of pet care and safety standards (experience)
- Ability to drive sales and profitability (experience)
- Excellent communication and interpersonal skills (experience)
- Availability for flexible scheduling including weekends (experience)
Responsibilities
- Oversee all store operations including safety, pet parent experience, and financial performance
- Lead recruiting, hiring, coaching, and performance reviews for associates
- Ensure exceptional customer service and resolve escalated concerns
- Manage inventory, scheduling, and compliance with policies
- Conduct store walks, camera reviews, and drive continuous improvement
- Foster company culture and associate engagement through recognition and development
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs