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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Elkhart, Indiana, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive targeted outcomes, and ensure exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; foster an open-door culture.
  • Store Experience: Lead pet parent and associate experiences; ensure pet safety; conduct Core and Services Walks; manage inventory and compliance; review cameras for safety.
  • Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; partner on events and adoptions.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership in high-volume environments, and a passion for pets. Key skills include team building, customer service, financial acumen, operational efficiency, and problem-solving. Flexibility for varied schedules is essential.

Benefits

Join a team with competitive pay estimated at $55,000-$75,000 annually in Elkhart, IN, plus: paid bi-weekly wages, health & wellness benefits, 401k match, PTO, tuition assistance, associate discounts, and robust career development. (Word count: 428)

Locations

  • Elkhart, Indiana, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Ability to drive sales and profitability (experience)
  • Excellent communication & conflict resolution skills (experience)
  • Passion for pets and customer experience (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and develop store associates
  • Ensure exceptional pet parent service and resolve escalations
  • Manage inventory, scheduling, and compliance with policies
  • Conduct store walks, camera reviews, and performance evaluations
  • Drive business goals through strategic execution and team empowerment

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

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Jobs in ElkhartHiring in IndianaPetSmartRetail ManagementPet RetailRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Elkhart, Indiana, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive targeted outcomes, and ensure exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; foster an open-door culture.
  • Store Experience: Lead pet parent and associate experiences; ensure pet safety; conduct Core and Services Walks; manage inventory and compliance; review cameras for safety.
  • Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; partner on events and adoptions.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership in high-volume environments, and a passion for pets. Key skills include team building, customer service, financial acumen, operational efficiency, and problem-solving. Flexibility for varied schedules is essential.

Benefits

Join a team with competitive pay estimated at $55,000-$75,000 annually in Elkhart, IN, plus: paid bi-weekly wages, health & wellness benefits, 401k match, PTO, tuition assistance, associate discounts, and robust career development. (Word count: 428)

Locations

  • Elkhart, Indiana, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Ability to drive sales and profitability (experience)
  • Excellent communication & conflict resolution skills (experience)
  • Passion for pets and customer experience (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and develop store associates
  • Ensure exceptional pet parent service and resolve escalations
  • Manage inventory, scheduling, and compliance with policies
  • Conduct store walks, camera reviews, and performance evaluations
  • Drive business goals through strategic execution and team empowerment

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in ElkhartHiring in IndianaPetSmartRetail ManagementPet RetailRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.