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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Joliet, Illinois, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, finances, and HR functions. Drive company culture, achieve results, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, develop associates, deliver reviews, and build an open-door culture using Voice of Associate feedback.
  • Store Experience: Ensure safe, healthy pets; handle escalated concerns; lead events; conduct Core and Services Walks; review cameras for safety; manage openings/closings.
  • Business Management: Execute strategies for profitability; analyze performance; optimize inventory; communicate objectives; improve processes continuously.

Experience & Skills

Seeking proven leaders with retail management experience, strong people skills, financial acumen, and passion for pets. Key skills include team building, customer service, operations execution, compliance, and adaptability in a fast-paced environment. Flexible scheduling is essential.

Benefits

Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development. Join a team where your growth matters.

Locations

  • Joliet, Illinois, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and coaching skills (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Excellent communication and conflict resolution (experience)
  • Flexible availability including weekends (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and performance management
  • Drive exceptional pet parent and associate experiences
  • Ensure store safety, compliance, and operational excellence
  • Manage inventory, financial goals, and profitability
  • Conduct store walks, camera reviews, and process improvements
  • Foster team engagement and succession planning

Benefits

  • general: Paid bi-weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

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Tags & Categories

Jobs in JolietHiring in IllinoisPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Joliet, Illinois, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, finances, and HR functions. Drive company culture, achieve results, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, develop associates, deliver reviews, and build an open-door culture using Voice of Associate feedback.
  • Store Experience: Ensure safe, healthy pets; handle escalated concerns; lead events; conduct Core and Services Walks; review cameras for safety; manage openings/closings.
  • Business Management: Execute strategies for profitability; analyze performance; optimize inventory; communicate objectives; improve processes continuously.

Experience & Skills

Seeking proven leaders with retail management experience, strong people skills, financial acumen, and passion for pets. Key skills include team building, customer service, operations execution, compliance, and adaptability in a fast-paced environment. Flexible scheduling is essential.

Benefits

Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development. Join a team where your growth matters.

Locations

  • Joliet, Illinois, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and coaching skills (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Excellent communication and conflict resolution (experience)
  • Flexible availability including weekends (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and performance management
  • Drive exceptional pet parent and associate experiences
  • Ensure store safety, compliance, and operational excellence
  • Manage inventory, financial goals, and profitability
  • Conduct store walks, camera reviews, and process improvements
  • Foster team engagement and succession planning

Benefits

  • general: Paid bi-weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in JolietHiring in IllinoisPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.