Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Jonesboro, Arkansas, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Enjoy career pathing, development programs, and a flexible environment where you can thrive.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial performance, and HR functions. You'll champion PetSmart's vision, mission, and values while driving exceptional service, efficient execution, and targeted results in a dynamic pet retail setting.

Key Responsibilities

• People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, recognition, and succession planning; build an open-door culture.
• Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions; conduct Core and Services Walks; oversee inventory and compliance.
• Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; partner on events and community initiatives.

Experience & Skills

Ideal candidates bring retail management experience, strong leadership to empower teams, customer service expertise, financial acumen, and passion for pets. Key skills include effective delegation, conflict resolution, process improvement, and adaptability to changing priorities. Flexibility for varied shifts is essential.

Benefits

Competitive benefits include paid bi-weekly wages, health & wellness coverage, 401k with company match, flexible scheduling, paid time off, tuition assistance, associate discounts, and robust career development. Join us in Jonesboro for a rewarding role with real impact.