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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Long Beach, California, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives community impact and pet happiness.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, achieve key targets, and deliver exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build engagement through recognition and open communication.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent interactions; conduct compliance walks; manage inventory and events; review cameras for safety coaching.
  • Business Management: Execute strategies for profitability; analyze performance data; communicate objectives; optimize processes for efficiency.

Experience & Skills

Ideal candidates bring 5+ years in retail management, strong leadership in high-volume environments, pet industry knowledge, financial acumen, and a passion for customer service. Proficiency in team motivation, conflict resolution, and operational tools is essential. Flexible scheduling and a commitment to safety are key.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and robust career development. Thrive with flexible shifts and endless growth potential at PetSmart.

Locations

  • Long Beach, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 5+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to analyze financial data and drive profitability (experience)
  • Experience with scheduling and HR functions (experience)
  • Knowledge of safety protocols for people and pets (experience)
  • Flexible availability including nights/weekends (experience)
  • Bachelor's degree preferred or equivalent experience (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and performance management for store team
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct monthly store walks, and monitor via cameras
  • Manage inventory, scheduling, and business objectives to meet profitability goals
  • Foster associate engagement through recognition, training, and open-door culture
  • Collaborate on in-store events and community partnerships
  • Maintain safe environment for associates, pets, and customers

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Long Beach, California, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives community impact and pet happiness.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, achieve key targets, and deliver exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build engagement through recognition and open communication.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent interactions; conduct compliance walks; manage inventory and events; review cameras for safety coaching.
  • Business Management: Execute strategies for profitability; analyze performance data; communicate objectives; optimize processes for efficiency.

Experience & Skills

Ideal candidates bring 5+ years in retail management, strong leadership in high-volume environments, pet industry knowledge, financial acumen, and a passion for customer service. Proficiency in team motivation, conflict resolution, and operational tools is essential. Flexible scheduling and a commitment to safety are key.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and robust career development. Thrive with flexible shifts and endless growth potential at PetSmart.

Locations

  • Long Beach, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 5+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to analyze financial data and drive profitability (experience)
  • Experience with scheduling and HR functions (experience)
  • Knowledge of safety protocols for people and pets (experience)
  • Flexible availability including nights/weekends (experience)
  • Bachelor's degree preferred or equivalent experience (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and performance management for store team
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct monthly store walks, and monitor via cameras
  • Manage inventory, scheduling, and business objectives to meet profitability goals
  • Foster associate engagement through recognition, training, and open-door culture
  • Collaborate on in-store events and community partnerships
  • Maintain safe environment for associates, pets, and customers

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in Long BeachHiring in CaliforniaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.