Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Mason, Ohio, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.
Role Overview
The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial outcomes, and HR functions. Drive company culture, achieve results, champion service, and uphold our vision, mission, values, and strategy.
Key Responsibilities
- People Leadership: Handle recruiting, hiring, coaching, terminations; build open-door culture; manage schedules, reviews, training, and succession planning; delegate and empower teams.
- Store Experience: Ensure safe, healthy pets and exceptional pet parent service; conduct Core and Services Walks; maintain standards, inventory, and safety; review cameras and address issues.
- Business Management: Deliver profitability goals, analyze performance, execute strategies, and communicate objectives.
Experience & Skills
Seeking proven leaders with retail management experience, strong people skills, financial acumen, and passion for pets. Key skills include team building, customer service, operational efficiency, compliance, and adaptability in a fast-paced environment.
Benefits
Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, flexible scheduling, PTO, tuition assistance, associate discounts, and robust career development.
Locations
- Mason, Ohio, United States
Salary
55,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Recruiting & Hiringintermediate
- Customer Service Excellenceintermediate
- Inventory Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Operational Executionintermediate
- Employee Coaching & Developmentintermediate
- Safety & Complianceintermediate
Required Qualifications
- Proven retail management experience (experience)
- Strong people leadership skills (experience)
- Ability to drive financial results (experience)
- Pet care knowledge preferred (experience)
- Excellent communication & delegation (experience)
- Experience with scheduling & HR functions (experience)
- Commitment to safety & customer experience (experience)
Responsibilities
- Oversee recruiting, hiring, coaching, and terminations
- Build open-door culture and respond to associate feedback
- Create store schedules and facilitate associate development
- Lead pet parent experience and ensure pet safety
- Conduct monthly walks to validate policies and procedures
- Manage inventory and financial objectives
- Review cameras for safety and coach associates
- Drive profitability and execute corporate strategies
Benefits
- general: Paid bi-weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Flexible schedule (days, nights, weekends)
- general: Paid time off
- general: Tuition assistance
- general: Associate discounts
- general: Career pathing & development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Mason, Ohio, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.
Role Overview
The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial outcomes, and HR functions. Drive company culture, achieve results, champion service, and uphold our vision, mission, values, and strategy.
Key Responsibilities
- People Leadership: Handle recruiting, hiring, coaching, terminations; build open-door culture; manage schedules, reviews, training, and succession planning; delegate and empower teams.
- Store Experience: Ensure safe, healthy pets and exceptional pet parent service; conduct Core and Services Walks; maintain standards, inventory, and safety; review cameras and address issues.
- Business Management: Deliver profitability goals, analyze performance, execute strategies, and communicate objectives.
Experience & Skills
Seeking proven leaders with retail management experience, strong people skills, financial acumen, and passion for pets. Key skills include team building, customer service, operational efficiency, compliance, and adaptability in a fast-paced environment.
Benefits
Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, flexible scheduling, PTO, tuition assistance, associate discounts, and robust career development.
Locations
- Mason, Ohio, United States
Salary
55,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Recruiting & Hiringintermediate
- Customer Service Excellenceintermediate
- Inventory Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Operational Executionintermediate
- Employee Coaching & Developmentintermediate
- Safety & Complianceintermediate
Required Qualifications
- Proven retail management experience (experience)
- Strong people leadership skills (experience)
- Ability to drive financial results (experience)
- Pet care knowledge preferred (experience)
- Excellent communication & delegation (experience)
- Experience with scheduling & HR functions (experience)
- Commitment to safety & customer experience (experience)
Responsibilities
- Oversee recruiting, hiring, coaching, and terminations
- Build open-door culture and respond to associate feedback
- Create store schedules and facilitate associate development
- Lead pet parent experience and ensure pet safety
- Conduct monthly walks to validate policies and procedures
- Manage inventory and financial objectives
- Review cameras for safety and coach associates
- Drive profitability and execute corporate strategies
Benefits
- general: Paid bi-weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Flexible schedule (days, nights, weekends)
- general: Paid time off
- general: Tuition assistance
- general: Associate discounts
- general: Career pathing & development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs