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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart is where Anything for Pets™ truly begins. As a Retail Store Manager in Mesa, Arizona, you'll lead a passionate team dedicated to creating joyful experiences for pets and their families. We empower our leaders with tools, resources, and growth opportunities in a supportive culture that values innovation, pet safety, and exceptional service. Join a company committed to your success with clear career paths and community impact through adoption events.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's vision, mission, and values while driving targeted outcomes in a dynamic retail environment focused on pets.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture using Voice of Associate feedback.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent interactions, conduct Core/Services Walks, manage inventory, and review cameras for accountability.
  • Business Management: Execute corporate strategies for profitability; analyze performance, communicate objectives, and collaborate on events with adoption partners.

Experience & Skills

Ideal candidates bring 5+ years in retail management, expertise in team building, customer service, and operations. Key skills include financial acumen, conflict resolution, delegation, and a passion for pets. Flexibility for varied shifts is essential, along with commitment to compliance and continuous improvement.

Benefits

Thrive with bi-weekly pay, 401k matching, health/wellness coverage, PTO, tuition assistance, associate discounts, and robust development programs. Enjoy flexible schedules and a clear path to advancement in Mesa's vibrant pet community. (428 words)

Locations

  • Mesa, Arizona, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and talent developmentintermediate
  • Customer service excellenceintermediate
  • Inventory and operations managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Conflict resolution and coachingintermediate

Required Qualifications

  • 5+ years retail management experience (experience)
  • Proven track record in team leadership and hiring (experience)
  • Strong understanding of retail operations and safety protocols (experience)
  • Experience driving sales and profitability (experience)
  • Ability to manage flexible schedules including nights/weekends (experience)
  • Pet care knowledge preferred (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, and performance reviews for associates
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, scheduling, and compliance with policies/procedures
  • Drive business goals through strategic execution and team empowerment
  • Conduct safety walks, camera reviews, and pet health interventions as needed

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off and tuition assistance
  • general: Associate discounts and career development opportunities

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Jobs in MesaHiring in ArizonaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart is where Anything for Pets™ truly begins. As a Retail Store Manager in Mesa, Arizona, you'll lead a passionate team dedicated to creating joyful experiences for pets and their families. We empower our leaders with tools, resources, and growth opportunities in a supportive culture that values innovation, pet safety, and exceptional service. Join a company committed to your success with clear career paths and community impact through adoption events.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's vision, mission, and values while driving targeted outcomes in a dynamic retail environment focused on pets.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture using Voice of Associate feedback.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent interactions, conduct Core/Services Walks, manage inventory, and review cameras for accountability.
  • Business Management: Execute corporate strategies for profitability; analyze performance, communicate objectives, and collaborate on events with adoption partners.

Experience & Skills

Ideal candidates bring 5+ years in retail management, expertise in team building, customer service, and operations. Key skills include financial acumen, conflict resolution, delegation, and a passion for pets. Flexibility for varied shifts is essential, along with commitment to compliance and continuous improvement.

Benefits

Thrive with bi-weekly pay, 401k matching, health/wellness coverage, PTO, tuition assistance, associate discounts, and robust development programs. Enjoy flexible schedules and a clear path to advancement in Mesa's vibrant pet community. (428 words)

Locations

  • Mesa, Arizona, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and talent developmentintermediate
  • Customer service excellenceintermediate
  • Inventory and operations managementintermediate
  • Financial analysis and P&L accountabilityintermediate
  • Conflict resolution and coachingintermediate

Required Qualifications

  • 5+ years retail management experience (experience)
  • Proven track record in team leadership and hiring (experience)
  • Strong understanding of retail operations and safety protocols (experience)
  • Experience driving sales and profitability (experience)
  • Ability to manage flexible schedules including nights/weekends (experience)
  • Pet care knowledge preferred (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, and performance reviews for associates
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, scheduling, and compliance with policies/procedures
  • Drive business goals through strategic execution and team empowerment
  • Conduct safety walks, camera reviews, and pet health interventions as needed

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off and tuition assistance
  • general: Associate discounts and career development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in MesaHiring in ArizonaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.