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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Mount Juliet, Tennessee, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives impact and pet parents rave about their visits.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, strategies, and values while delivering exceptional service and efficient daily execution in a dynamic pet retail environment.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and build an open-door culture with high engagement.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent interactions, conduct safety walks, manage inventory, and partner on community events.
  • Business Management: Execute corporate strategies for profitability; analyze metrics, review cameras for compliance, and cascade objectives to the team.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership in team building and development, expertise in customer service, financial acumen, and passion for pets. Key skills include effective delegation, conflict resolution, operational efficiency, and data-driven decision-making. Flexibility for varied schedules is essential.

Benefits

Thrive with bi-weekly pay, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and robust career development. Enjoy flexible shifts and a clear path to advancement in pet retail leadership.

Locations

  • Mount Juliet, Tennessee, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to analyze financial data and drive profitability (experience)
  • Experience with scheduling and HR functions (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, and performance management for store team
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct safety walks, and manage inventory
  • Analyze business metrics, execute corporate strategies, and achieve profitability goals
  • Foster associate engagement through recognition, development, and open communication

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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Jobs in Mount JulietHiring in TennesseePetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Mount Juliet, Tennessee, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives impact and pet parents rave about their visits.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, strategies, and values while delivering exceptional service and efficient daily execution in a dynamic pet retail environment.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and build an open-door culture with high engagement.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent interactions, conduct safety walks, manage inventory, and partner on community events.
  • Business Management: Execute corporate strategies for profitability; analyze metrics, review cameras for compliance, and cascade objectives to the team.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership in team building and development, expertise in customer service, financial acumen, and passion for pets. Key skills include effective delegation, conflict resolution, operational efficiency, and data-driven decision-making. Flexibility for varied schedules is essential.

Benefits

Thrive with bi-weekly pay, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and robust career development. Enjoy flexible shifts and a clear path to advancement in pet retail leadership.

Locations

  • Mount Juliet, Tennessee, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to analyze financial data and drive profitability (experience)
  • Experience with scheduling and HR functions (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruiting, hiring, coaching, and performance management for store team
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct safety walks, and manage inventory
  • Analyze business metrics, execute corporate strategies, and achieve profitability goals
  • Foster associate engagement through recognition, development, and open communication

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in Mount JulietHiring in TennesseePetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.