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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Papillion, Nebraska, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial results, and HR functions. Drive company culture, achieve targets, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, develop, and recognize associates; facilitate reviews, training, and succession planning; build open-door culture and address grievances.
  • Store Experience: Ensure safe, healthy pets and exceptional service; manage escalations, events, compliance, inventory, and safety protocols; conduct walks and camera reviews.
  • Business Management: Deliver profitability goals, analyze performance, optimize processes, and communicate objectives to leadership team.

Experience & Skills

Seeking leaders with 3+ years in retail management, strong team-building, customer focus, financial acumen, and pet industry passion. Key skills include delegation, problem-solving, compliance, and adaptability in a fast-paced environment.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k match, flexible schedules, PTO, tuition aid, discounts, and robust career development to thrive long-term.

Locations

  • Papillion, Nebraska, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance enforcementintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Experience with pet care or retail preferred (experience)
  • Flexible availability including weekends (experience)
  • HR functions knowledge (hiring, reviews, scheduling) (experience)

Responsibilities

  • Lead hiring, coaching, and performance management for store team
  • Drive exceptional pet parent and associate experiences
  • Ensure safety of people, pets, and store environment
  • Manage inventory, operations, and financial performance
  • Execute store strategies to meet sales and profitability goals
  • Conduct audits, walks, and compliance checks
  • Foster company culture and employee engagement
  • Handle customer escalations and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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Tags & Categories

Jobs in PapillionHiring in NebraskaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Papillion, Nebraska, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial results, and HR functions. Drive company culture, achieve targets, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, develop, and recognize associates; facilitate reviews, training, and succession planning; build open-door culture and address grievances.
  • Store Experience: Ensure safe, healthy pets and exceptional service; manage escalations, events, compliance, inventory, and safety protocols; conduct walks and camera reviews.
  • Business Management: Deliver profitability goals, analyze performance, optimize processes, and communicate objectives to leadership team.

Experience & Skills

Seeking leaders with 3+ years in retail management, strong team-building, customer focus, financial acumen, and pet industry passion. Key skills include delegation, problem-solving, compliance, and adaptability in a fast-paced environment.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k match, flexible schedules, PTO, tuition aid, discounts, and robust career development to thrive long-term.

Locations

  • Papillion, Nebraska, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance enforcementintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Experience with pet care or retail preferred (experience)
  • Flexible availability including weekends (experience)
  • HR functions knowledge (hiring, reviews, scheduling) (experience)

Responsibilities

  • Lead hiring, coaching, and performance management for store team
  • Drive exceptional pet parent and associate experiences
  • Ensure safety of people, pets, and store environment
  • Manage inventory, operations, and financial performance
  • Execute store strategies to meet sales and profitability goals
  • Conduct audits, walks, and compliance checks
  • Foster company culture and employee engagement
  • Handle customer escalations and community partnerships

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in PapillionHiring in NebraskaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.