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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and that starts with our people. As a Retail Store Manager in Penticton, BC, you'll lead a passionate team creating meaningful experiences for pets and their families. Enjoy a rewarding career with growth opportunities, comprehensive benefits, and a culture that empowers you to succeed while making a difference in your community.

Role Overview

The Retail Store Manager provides leadership oversight for safety, pet parent experience, operations, financial performance, and HR functions. You'll drive company culture, achieve targets, champion exceptional service, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build open-door culture and address grievances.
  • Store Experience: Lead pet parent interactions; ensure pet safety and health; maintain store standards; conduct monthly walks and camera reviews; manage inventory and events.
  • Operational Excellence: Drive financial results; communicate objectives; prioritize safety; collaborate with leadership team for community partnerships.

Experience & Skills

Seeking proven leaders with 3+ years in retail management, strong team-building skills, customer service expertise, and pet care knowledge. Must excel in delegation, conflict resolution, financial analysis, and fostering engagement in a fast-paced environment.

Benefits

Take care of yourself and your family – two-legged or four! Enjoy paid weekly wages, health & wellness benefits, RRSP matching, PTO, associate discounts, tuition assistance, and clear career pathing with development opportunities.

Locations

  • Penticton, British Columbia, Canada

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 CAD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Employee Recruiting & Developmentintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Performance Analysisintermediate
  • Conflict Resolution & Coachingintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care & safety (experience)
  • Experience with scheduling & HR functions (experience)
  • Ability to drive sales & operational efficiency (experience)
  • Knowledge of Canadian labor laws & compliance (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, & financial results
  • Lead recruitment, hiring, coaching, & performance reviews for store team
  • Ensure exceptional pet parent service & resolve escalated concerns
  • Manage inventory, scheduling, & compliance with company policies
  • Conduct safety walks, camera reviews, & pet health interventions
  • Foster associate engagement through recognition & development programs

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: Group RRSP with Company Match
  • general: Paid Time Off for Full-Time Associates
  • general: Associate Discounts
  • general: Tuition Assistance & Career Development

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Tags & Categories

Jobs in PentictonHiring in British ColumbiaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and that starts with our people. As a Retail Store Manager in Penticton, BC, you'll lead a passionate team creating meaningful experiences for pets and their families. Enjoy a rewarding career with growth opportunities, comprehensive benefits, and a culture that empowers you to succeed while making a difference in your community.

Role Overview

The Retail Store Manager provides leadership oversight for safety, pet parent experience, operations, financial performance, and HR functions. You'll drive company culture, achieve targets, champion exceptional service, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build open-door culture and address grievances.
  • Store Experience: Lead pet parent interactions; ensure pet safety and health; maintain store standards; conduct monthly walks and camera reviews; manage inventory and events.
  • Operational Excellence: Drive financial results; communicate objectives; prioritize safety; collaborate with leadership team for community partnerships.

Experience & Skills

Seeking proven leaders with 3+ years in retail management, strong team-building skills, customer service expertise, and pet care knowledge. Must excel in delegation, conflict resolution, financial analysis, and fostering engagement in a fast-paced environment.

Benefits

Take care of yourself and your family – two-legged or four! Enjoy paid weekly wages, health & wellness benefits, RRSP matching, PTO, associate discounts, tuition assistance, and clear career pathing with development opportunities.

Locations

  • Penticton, British Columbia, Canada

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 CAD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Employee Recruiting & Developmentintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Performance Analysisintermediate
  • Conflict Resolution & Coachingintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care & safety (experience)
  • Experience with scheduling & HR functions (experience)
  • Ability to drive sales & operational efficiency (experience)
  • Knowledge of Canadian labor laws & compliance (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, & financial results
  • Lead recruitment, hiring, coaching, & performance reviews for store team
  • Ensure exceptional pet parent service & resolve escalated concerns
  • Manage inventory, scheduling, & compliance with company policies
  • Conduct safety walks, camera reviews, & pet health interventions
  • Foster associate engagement through recognition & development programs

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: Group RRSP with Company Match
  • general: Paid Time Off for Full-Time Associates
  • general: Associate Discounts
  • general: Tuition Assistance & Career Development

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in PentictonHiring in British ColumbiaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.