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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Philadelphia, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives real impact in pet retail.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive oversight of store safety, pet parent experiences, operations, finances, and HR functions. You'll champion PetSmart's culture, achieve key results, and deliver exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture using Voice of Associate feedback.
  • Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions, conduct Core and Services Walks, and review cameras for compliance.
  • Business Management: Execute corporate strategies for profitability; analyze metrics, optimize inventory, and lead events with adoption partners.

Experience & Skills

Ideal candidates bring 3+ years in retail management, strong leadership in high-volume environments, pet industry knowledge, and skills in financial analysis, team motivation, and process improvement. Proficiency in HR practices, safety protocols, and customer-centric decision-making is essential.

Benefits

Thrive with bi-weekly pay, 401k matching, health/wellness coverage, PTO, tuition aid, associate discounts, flexible schedules, and robust career pathing. PetSmart invests in your growth every step of the way.

Locations

  • Philadelphia, Pennsylvania, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care & retail operations (experience)
  • Excellent communication & conflict resolution skills (experience)
  • Ability to analyze financial metrics & drive results (experience)
  • Experience with scheduling & HR functions (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and performance management for store team
  • Drive exceptional pet parent experiences and resolve escalated concerns
  • Ensure safety of associates, pets, and customers while maintaining store standards
  • Manage inventory, financial outcomes, and operational execution to meet profitability goals
  • Conduct store walks, camera reviews, and compliance checks; lead community events

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling including nights/weekends
  • general: Paid time off & tuition assistance
  • general: Associate discounts & career development opportunities

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Tags & Categories

Jobs in PhiladelphiaHiring in PennsylvaniaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our passionate people. As a Retail Store Manager in Philadelphia, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success. Join a company where your leadership drives real impact in pet retail.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive oversight of store safety, pet parent experiences, operations, finances, and HR functions. You'll champion PetSmart's culture, achieve key results, and deliver exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture using Voice of Associate feedback.
  • Store Experience: Ensure safe, healthy environments for pets and people; manage pet parent interactions, conduct Core and Services Walks, and review cameras for compliance.
  • Business Management: Execute corporate strategies for profitability; analyze metrics, optimize inventory, and lead events with adoption partners.

Experience & Skills

Ideal candidates bring 3+ years in retail management, strong leadership in high-volume environments, pet industry knowledge, and skills in financial analysis, team motivation, and process improvement. Proficiency in HR practices, safety protocols, and customer-centric decision-making is essential.

Benefits

Thrive with bi-weekly pay, 401k matching, health/wellness coverage, PTO, tuition aid, associate discounts, flexible schedules, and robust career pathing. PetSmart invests in your growth every step of the way.

Locations

  • Philadelphia, Pennsylvania, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care & retail operations (experience)
  • Excellent communication & conflict resolution skills (experience)
  • Ability to analyze financial metrics & drive results (experience)
  • Experience with scheduling & HR functions (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and performance management for store team
  • Drive exceptional pet parent experiences and resolve escalated concerns
  • Ensure safety of associates, pets, and customers while maintaining store standards
  • Manage inventory, financial outcomes, and operational execution to meet profitability goals
  • Conduct store walks, camera reviews, and compliance checks; lead community events

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling including nights/weekends
  • general: Paid time off & tuition assistance
  • general: Associate discounts & career development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in PhiladelphiaHiring in PennsylvaniaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.