Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart is where Anything for Pets begins with our people. As a Retail Store Manager in Phoenix, Arizona, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive targeted outcomes, and ensure exceptional service while upholding our vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture using Voice of Associate feedback.
- Store Experience: Lead pet parent interactions, ensure pet safety, conduct Core and Services Walks, manage inventory, and review cameras for compliance and coaching.
- Business Management: Execute corporate strategies for profitability, analyze performance, communicate objectives, and partner on in-store events and adoptions.
Experience & Skills
Ideal candidates bring 3+ years of retail management, strong leadership in high-volume environments, customer service expertise, financial acumen, and a passion for pets. Key skills include team motivation, operational efficiency, conflict resolution, and adaptability to dynamic retail demands.
Benefits
Join a team with bi-weekly pay, 401k matching, health benefits, PTO, tuition assistance, associate discounts, flexible schedules, and robust career pathing. Thrive in Phoenix with development opportunities that position you for long-term success at PetSmart.
Locations
- Phoenix, Arizona, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership and hiring (experience)
- Strong understanding of retail operations and customer experience (experience)
- Ability to drive financial results and analyze performance metrics (experience)
- Pet care knowledge preferred (experience)
- Flexible availability including weekends and evenings (experience)
Responsibilities
- Oversee all store operations including safety, customer experience, and financial performance
- Lead recruiting, hiring, coaching, and performance reviews for associates
- Ensure exceptional pet parent service and resolve escalated concerns
- Manage inventory, scheduling, and compliance with company policies
- Drive business goals through strategic execution and team empowerment
- Conduct safety walks, camera reviews, and pet health interventions as needed
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart is where Anything for Pets begins with our people. As a Retail Store Manager in Phoenix, Arizona, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive targeted outcomes, and ensure exceptional service while upholding our vision, mission, and values.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; create schedules, facilitate reviews, and foster an open-door culture using Voice of Associate feedback.
- Store Experience: Lead pet parent interactions, ensure pet safety, conduct Core and Services Walks, manage inventory, and review cameras for compliance and coaching.
- Business Management: Execute corporate strategies for profitability, analyze performance, communicate objectives, and partner on in-store events and adoptions.
Experience & Skills
Ideal candidates bring 3+ years of retail management, strong leadership in high-volume environments, customer service expertise, financial acumen, and a passion for pets. Key skills include team motivation, operational efficiency, conflict resolution, and adaptability to dynamic retail demands.
Benefits
Join a team with bi-weekly pay, 401k matching, health benefits, PTO, tuition assistance, associate discounts, flexible schedules, and robust career pathing. Thrive in Phoenix with development opportunities that position you for long-term success at PetSmart.
Locations
- Phoenix, Arizona, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- 3+ years retail management experience (experience)
- Proven track record in team leadership and hiring (experience)
- Strong understanding of retail operations and customer experience (experience)
- Ability to drive financial results and analyze performance metrics (experience)
- Pet care knowledge preferred (experience)
- Flexible availability including weekends and evenings (experience)
Responsibilities
- Oversee all store operations including safety, customer experience, and financial performance
- Lead recruiting, hiring, coaching, and performance reviews for associates
- Ensure exceptional pet parent service and resolve escalated concerns
- Manage inventory, scheduling, and compliance with company policies
- Drive business goals through strategic execution and team empowerment
- Conduct safety walks, camera reviews, and pet health interventions as needed
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling (days, nights, weekends)
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs