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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Poughkeepsie, New York, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial outcomes, and HR functions. Drive company culture, achieve results, champion service, and uphold our vision, mission, values, and strategy.

Key Responsibilities

  • People Leadership: Handle recruiting, hiring, coaching, terminations; build open-door culture; create schedules; facilitate reviews, training, mentoring, and succession planning; recognize achievements.
  • Store Experience: Ensure safe, healthy pets; manage pet parent interactions; improve processes; lead events; maintain standards via monthly walks; prioritize safety; oversee inventory and camera reviews.
  • Business Management: Execute strategies for profitability; analyze performance; communicate objectives; adapt to changes.

Experience & Skills

Seeking proven leaders with retail management experience, strong team-building skills, customer service expertise, financial acumen, and passion for pet care. Must excel in delegation, feedback response, compliance, and fostering engagement in a fast-paced environment.

Benefits

Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, flexible scheduling, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • POUGHKEEPSIE, New York, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Recruiting & Hiringintermediate
  • Customer Service Excellenceintermediate
  • Inventory Managementintermediate
  • Financial Analysisintermediate
  • Operational Executionintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong people leadership skills (experience)
  • Ability to drive financial results (experience)
  • Knowledge of pet care & safety standards (experience)
  • Excellent communication & coaching abilities (experience)
  • Experience with scheduling & HR functions (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and terminations
  • Build open-door culture and respond to associate feedback
  • Lead pet parent experience and ensure safety of pets & people
  • Drive store profitability and execute corporate strategies
  • Conduct safety walks, inventory compliance, and camera reviews
  • Facilitate associate development, reviews, and recognition

Benefits

  • general: Paid bi-weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

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Tags & Categories

Jobs in PoughkeepsieHiring in New YorkPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Poughkeepsie, New York, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experience, operations, financial outcomes, and HR functions. Drive company culture, achieve results, champion service, and uphold our vision, mission, values, and strategy.

Key Responsibilities

  • People Leadership: Handle recruiting, hiring, coaching, terminations; build open-door culture; create schedules; facilitate reviews, training, mentoring, and succession planning; recognize achievements.
  • Store Experience: Ensure safe, healthy pets; manage pet parent interactions; improve processes; lead events; maintain standards via monthly walks; prioritize safety; oversee inventory and camera reviews.
  • Business Management: Execute strategies for profitability; analyze performance; communicate objectives; adapt to changes.

Experience & Skills

Seeking proven leaders with retail management experience, strong team-building skills, customer service expertise, financial acumen, and passion for pet care. Must excel in delegation, feedback response, compliance, and fostering engagement in a fast-paced environment.

Benefits

Enjoy paid bi-weekly wages, health & wellness benefits, 401k with match, flexible scheduling, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • POUGHKEEPSIE, New York, United States

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Recruiting & Hiringintermediate
  • Customer Service Excellenceintermediate
  • Inventory Managementintermediate
  • Financial Analysisintermediate
  • Operational Executionintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong people leadership skills (experience)
  • Ability to drive financial results (experience)
  • Knowledge of pet care & safety standards (experience)
  • Excellent communication & coaching abilities (experience)
  • Experience with scheduling & HR functions (experience)

Responsibilities

  • Oversee recruiting, hiring, coaching, and terminations
  • Build open-door culture and respond to associate feedback
  • Lead pet parent experience and ensure safety of pets & people
  • Drive store profitability and execute corporate strategies
  • Conduct safety walks, inventory compliance, and camera reviews
  • Facilitate associate development, reviews, and recognition

Benefits

  • general: Paid bi-weekly
  • general: Health & Wellness Benefits
  • general: 401k Plan with company match
  • general: Flexible schedule (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing & development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in PoughkeepsieHiring in New YorkPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.