Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets starts with our people. As a Retail Store Manager in Rochester, NY, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll champion PetSmart's vision, drive results, and foster an exceptional environment while ensuring compliance and pet welfare.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; manage schedules, reviews, and engagement via open-door culture and Voice of Associate feedback.
- Store Experience: Lead pet parent service, ensure pet safety, conduct Core/Services Walks, monitor cameras, and handle escalations or vet transports.
- Business Management: Execute strategies for profitability, analyze performance, maintain inventory, and communicate objectives to drive sales and efficiency.
Experience & Skills
Ideal candidates bring retail management experience, strong leadership, and a pet-passionate mindset. Key skills include team empowerment, operational excellence, financial acumen, and adaptability in a fast-paced store setting with flexible hours.
Benefits
- Bi-weekly pay and 401k with company match
- Health, wellness, and paid time off
- Tuition assistance and associate discounts
- Flexible schedules and clear career pathing
- Development programs for long-term success
Join us in Rochester to make a difference for pets and people!
Locations
- Rochester, New York, United States
Salary
55,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- Proven retail management experience (2+ years preferred) (experience)
- Strong leadership in high-volume retail environments (experience)
- Ability to drive sales and achieve financial targets (experience)
- Excellent communication and conflict resolution skills (experience)
- Passion for pets and animal welfare (experience)
- Proficiency in scheduling, HR functions, and store operations (experience)
Responsibilities
- Lead hiring, coaching, performance reviews, and team development
- Ensure exceptional pet parent experiences and resolve escalations
- Oversee store safety, inventory, and compliance with policies
- Drive financial results through operational execution and strategy
- Conduct store walks, camera reviews, and community event partnerships
- Manage schedules, associate engagement, and business communications
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling including nights/weekends
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
At PetSmart, Anything for Pets starts with our people. As a Retail Store Manager in Rochester, NY, you'll lead a team dedicated to creating joyful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll champion PetSmart's vision, drive results, and foster an exceptional environment while ensuring compliance and pet welfare.
Key Responsibilities
- People Leadership: Recruit, hire, coach, and develop associates; manage schedules, reviews, and engagement via open-door culture and Voice of Associate feedback.
- Store Experience: Lead pet parent service, ensure pet safety, conduct Core/Services Walks, monitor cameras, and handle escalations or vet transports.
- Business Management: Execute strategies for profitability, analyze performance, maintain inventory, and communicate objectives to drive sales and efficiency.
Experience & Skills
Ideal candidates bring retail management experience, strong leadership, and a pet-passionate mindset. Key skills include team empowerment, operational excellence, financial acumen, and adaptability in a fast-paced store setting with flexible hours.
Benefits
- Bi-weekly pay and 401k with company match
- Health, wellness, and paid time off
- Tuition assistance and associate discounts
- Flexible schedules and clear career pathing
- Development programs for long-term success
Join us in Rochester to make a difference for pets and people!
Locations
- Rochester, New York, United States
Salary
55,000 - 75,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- Proven retail management experience (2+ years preferred) (experience)
- Strong leadership in high-volume retail environments (experience)
- Ability to drive sales and achieve financial targets (experience)
- Excellent communication and conflict resolution skills (experience)
- Passion for pets and animal welfare (experience)
- Proficiency in scheduling, HR functions, and store operations (experience)
Responsibilities
- Lead hiring, coaching, performance reviews, and team development
- Ensure exceptional pet parent experiences and resolve escalations
- Oversee store safety, inventory, and compliance with policies
- Drive financial results through operational execution and strategy
- Conduct store walks, camera reviews, and community event partnerships
- Manage schedules, associate engagement, and business communications
Benefits
- general: Paid bi-weekly with 401k company match
- general: Comprehensive health & wellness benefits
- general: Flexible scheduling including nights/weekends
- general: Paid time off and tuition assistance
- general: Associate discounts and career development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs