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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. As a Retail Store Manager in San Diego, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive targeted outcomes, and ensure exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture.
  • Store Experience: Lead pet parent interactions, ensure pet safety, conduct compliance walks, manage inventory, and prioritize a safe environment.
  • Business Management: Execute corporate strategies, analyze financials, optimize operations, and collaborate on events for profitability and growth.

Experience & Skills

Ideal candidates bring 5+ years in retail management, strong leadership, customer service expertise, financial acumen, and passion for pets. Skills in team motivation, operational efficiency, and problem-solving are essential. Experience with pet care or retail P&L is a plus.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development to support your professional journey.

Locations

  • San Diego, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance enforcementintermediate
  • Strategic planningintermediate

Required Qualifications

  • 5+ years retail management experience (experience)
  • Proven track record in team leadership and development (experience)
  • Strong understanding of retail operations and customer service (experience)
  • Experience with financial metrics and profitability goals (experience)
  • Ability to handle pet safety and welfare responsibilities (experience)
  • Excellent communication and interpersonal skills (experience)
  • Proficiency in scheduling and labor management (experience)
  • Bachelor's degree preferred or equivalent experience (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and manage store associates
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct monthly walks, and monitor store cameras
  • Manage inventory, scheduling, and business objectives
  • Foster associate engagement through recognition, training, and feedback
  • Collaborate on events and community partnerships
  • Analyze performance metrics and execute corporate strategies

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling including days, nights, weekends
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets begins with our people. As a Retail Store Manager in San Diego, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll champion PetSmart's culture, drive targeted outcomes, and ensure exceptional service while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; build an open-door culture.
  • Store Experience: Lead pet parent interactions, ensure pet safety, conduct compliance walks, manage inventory, and prioritize a safe environment.
  • Business Management: Execute corporate strategies, analyze financials, optimize operations, and collaborate on events for profitability and growth.

Experience & Skills

Ideal candidates bring 5+ years in retail management, strong leadership, customer service expertise, financial acumen, and passion for pets. Skills in team motivation, operational efficiency, and problem-solving are essential. Experience with pet care or retail P&L is a plus.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k matching, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development to support your professional journey.

Locations

  • San Diego, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Employee coaching and developmentintermediate
  • Conflict resolutionintermediate
  • Safety and compliance enforcementintermediate
  • Strategic planningintermediate

Required Qualifications

  • 5+ years retail management experience (experience)
  • Proven track record in team leadership and development (experience)
  • Strong understanding of retail operations and customer service (experience)
  • Experience with financial metrics and profitability goals (experience)
  • Ability to handle pet safety and welfare responsibilities (experience)
  • Excellent communication and interpersonal skills (experience)
  • Proficiency in scheduling and labor management (experience)
  • Bachelor's degree preferred or equivalent experience (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and manage store associates
  • Drive exceptional pet parent service and resolve escalated concerns
  • Ensure compliance with policies, conduct monthly walks, and monitor store cameras
  • Manage inventory, scheduling, and business objectives
  • Foster associate engagement through recognition, training, and feedback
  • Collaborate on events and community partnerships
  • Analyze performance metrics and execute corporate strategies

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling including days, nights, weekends
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in San DiegoHiring in CaliforniaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.