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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart is where Anything for Pets begins with our people. As a Retail Store Manager in Sevierville, Tennessee, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll drive company culture, achieve key targets, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; manage scheduling, reviews, and engagement; foster an open-door culture.
  • Store Experience: Ensure safe, healthy environments for pets and people; deliver outstanding pet parent service; conduct compliance walks and monitor cameras.
  • Business Management: Analyze performance metrics, execute strategies for profitability, manage inventory, and lead events with community partners.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership skills, customer service expertise, and financial acumen. Pet care passion, conflict resolution abilities, and flexibility for varied shifts are essential. You'll excel in delegating, mentoring, and adapting to dynamic retail environments.

Benefits

Join a team that values you with paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and clear career paths. Flexible schedules support work-life balance while development programs fuel your professional growth.

Locations

  • Sevierville, Tennessee, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Pet care knowledge preferred (experience)
  • Availability for flexible scheduling including weekends (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and develop store associates
  • Manage scheduling, performance reviews, and employee engagement
  • Ensure exceptional pet parent service and resolve escalations
  • Conduct store walks, monitor inventory, and maintain compliance
  • Analyze business metrics and execute corporate strategies
  • Foster a positive store culture aligned with company values
  • Handle pet safety, health checks, and vet transports as needed

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart is where Anything for Pets begins with our people. As a Retail Store Manager in Sevierville, Tennessee, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll drive company culture, achieve key targets, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; manage scheduling, reviews, and engagement; foster an open-door culture.
  • Store Experience: Ensure safe, healthy environments for pets and people; deliver outstanding pet parent service; conduct compliance walks and monitor cameras.
  • Business Management: Analyze performance metrics, execute strategies for profitability, manage inventory, and lead events with community partners.

Experience & Skills

Ideal candidates bring 3+ years of retail management experience, strong leadership skills, customer service expertise, and financial acumen. Pet care passion, conflict resolution abilities, and flexibility for varied shifts are essential. You'll excel in delegating, mentoring, and adapting to dynamic retail environments.

Benefits

Join a team that values you with paid bi-weekly wages, health & wellness coverage, 401k matching, PTO, tuition assistance, associate discounts, and clear career paths. Flexible schedules support work-life balance while development programs fuel your professional growth.

Locations

  • Sevierville, Tennessee, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Training and coachingintermediate
  • Safety and complianceintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to drive sales and profitability (experience)
  • Pet care knowledge preferred (experience)
  • Availability for flexible scheduling including weekends (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Recruit, hire, coach, and develop store associates
  • Manage scheduling, performance reviews, and employee engagement
  • Ensure exceptional pet parent service and resolve escalations
  • Conduct store walks, monitor inventory, and maintain compliance
  • Analyze business metrics and execute corporate strategies
  • Foster a positive store culture aligned with company values
  • Handle pet safety, health checks, and vet transports as needed

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in SeviervilleHiring in TennesseePetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.