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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Tustin, California, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experiences, operations, financial results, and HR functions. Drive company culture, achieve targets, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, mentor, and develop associates; deliver reviews, recognize achievements, and resolve grievances to build engagement.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent service across channels, conduct walks, manage inventory, and review cameras for accountability.
  • Business Management: Execute strategies for profitability, analyze performance, communicate objectives, and partner on events like adoptions.

Experience & Skills

Seeking proven leaders with retail management experience, strong team-building skills, customer focus, financial acumen, and pet passion. Must thrive in dynamic settings, delegate effectively, and prioritize safety/compliance.

Benefits

Enjoy paid bi-weekly wages, health/wellness coverage, 401k match, flexible schedules, PTO, tuition aid, associate discounts, and clear career paths with development programs.

Locations

  • Tustin, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and coaching skills (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Excellent communication and conflict resolution (experience)
  • Availability for flexible scheduling including weekends (experience)

Responsibilities

  • Lead hiring, coaching, scheduling, and performance reviews for store team
  • Ensure exceptional pet parent experiences and resolve escalations
  • Drive store safety, operational execution, and compliance with policies
  • Manage inventory, financial goals, and profitability targets
  • Conduct store walks, camera reviews, and community event partnerships
  • Foster company culture, associate engagement, and succession planning

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off and tuition assistance
  • general: Associate discounts and career development opportunities

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Tags & Categories

Jobs in TustinHiring in CaliforniaPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Tustin, California, you'll lead a passionate team creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides leadership oversight for safety, pet parent experiences, operations, financial results, and HR functions. Drive company culture, achieve targets, champion service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, schedule, mentor, and develop associates; deliver reviews, recognize achievements, and resolve grievances to build engagement.
  • Store Experience: Ensure safe, healthy environments for pets and people; lead pet parent service across channels, conduct walks, manage inventory, and review cameras for accountability.
  • Business Management: Execute strategies for profitability, analyze performance, communicate objectives, and partner on events like adoptions.

Experience & Skills

Seeking proven leaders with retail management experience, strong team-building skills, customer focus, financial acumen, and pet passion. Must thrive in dynamic settings, delegate effectively, and prioritize safety/compliance.

Benefits

Enjoy paid bi-weekly wages, health/wellness coverage, 401k match, flexible schedules, PTO, tuition aid, associate discounts, and clear career paths with development programs.

Locations

  • Tustin, California, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 95,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership & Team Managementintermediate
  • Customer Service Excellenceintermediate
  • Inventory & Operations Managementintermediate
  • Financial Analysis & Profitabilityintermediate
  • Employee Recruiting & Developmentintermediate
  • Safety & Compliance Oversightintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and coaching skills (experience)
  • Ability to drive sales and profitability (experience)
  • Knowledge of pet care and retail operations (experience)
  • Excellent communication and conflict resolution (experience)
  • Availability for flexible scheduling including weekends (experience)

Responsibilities

  • Lead hiring, coaching, scheduling, and performance reviews for store team
  • Ensure exceptional pet parent experiences and resolve escalations
  • Drive store safety, operational execution, and compliance with policies
  • Manage inventory, financial goals, and profitability targets
  • Conduct store walks, camera reviews, and community event partnerships
  • Foster company culture, associate engagement, and succession planning

Benefits

  • general: Paid bi-weekly with 401k company match
  • general: Comprehensive health & wellness benefits
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off and tuition assistance
  • general: Associate discounts and career development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in TustinHiring in CaliforniaPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.