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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. As a Retail Store Manager in Waco, Texas, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll drive company culture, achieve key targets, champion exceptional service, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; foster open communication and high engagement.
  • Store Experience: Lead pet parent and associate interactions; ensure pet safety; maintain store standards; conduct compliance walks; manage inventory and events.
  • Business Management: Execute strategies for profitability; analyze performance metrics; communicate objectives; prioritize safety and operational efficiency.

Experience & Skills

Ideal candidates bring 3+ years of retail management, strong leadership, customer service expertise, financial acumen, and passion for pets. Key skills include team building, conflict resolution, inventory control, and adaptability to dynamic retail environments.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • Waco, Texas, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Employee coaching and developmentintermediate
  • Safety and compliance enforcementintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to analyze financial metrics and drive profitability (experience)
  • Experience with scheduling and labor management (experience)
  • Knowledge of HR functions including onboarding and performance reviews (experience)
  • Flexibility for varied schedules including weekends (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and termination decisions
  • Build and maintain high associate engagement through feedback and recognition
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, conduct store walks, and maintain compliance with policies
  • Drive business goals by executing corporate strategies and analyzing performance
  • Foster a safe environment for associates, pets, and customers
  • Collaborate on events and community partnerships
  • Monitor store cameras and address safety risks
  • Handle pet health issues and coordinate vet transport as needed

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

At PetSmart, Anything for Pets starts with our people. As a Retail Store Manager in Waco, Texas, you'll lead a team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture focused on your success.

Role Overview

The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, financial results, and HR functions. You'll drive company culture, achieve key targets, champion exceptional service, and ensure efficient daily execution while upholding PetSmart's vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and develop associates; create schedules; facilitate reviews, training, and succession planning; foster open communication and high engagement.
  • Store Experience: Lead pet parent and associate interactions; ensure pet safety; maintain store standards; conduct compliance walks; manage inventory and events.
  • Business Management: Execute strategies for profitability; analyze performance metrics; communicate objectives; prioritize safety and operational efficiency.

Experience & Skills

Ideal candidates bring 3+ years of retail management, strong leadership, customer service expertise, financial acumen, and passion for pets. Key skills include team building, conflict resolution, inventory control, and adaptability to dynamic retail environments.

Benefits

Enjoy paid bi-weekly wages, health & wellness coverage, 401k with match, flexible schedules, PTO, tuition assistance, associate discounts, and robust career development paths.

Locations

  • Waco, Texas, United States

Salary

Estimated Salary Rangehigh confidence

55,000 - 75,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadership and team managementintermediate
  • Recruiting and hiringintermediate
  • Customer service excellenceintermediate
  • Inventory managementintermediate
  • Financial analysis and P&L oversightintermediate
  • Operational executionintermediate
  • Conflict resolutionintermediate
  • Employee coaching and developmentintermediate
  • Safety and compliance enforcementintermediate
  • Strategic planningintermediate

Required Qualifications

  • 3+ years retail management experience (experience)
  • Proven track record in team leadership (experience)
  • Strong understanding of pet care and retail operations (experience)
  • Excellent communication and interpersonal skills (experience)
  • Ability to analyze financial metrics and drive profitability (experience)
  • Experience with scheduling and labor management (experience)
  • Knowledge of HR functions including onboarding and performance reviews (experience)
  • Flexibility for varied schedules including weekends (experience)

Responsibilities

  • Oversee all store operations including safety, customer experience, and financial performance
  • Lead recruitment, hiring, coaching, and termination decisions
  • Build and maintain high associate engagement through feedback and recognition
  • Ensure exceptional pet parent service and resolve escalated concerns
  • Manage inventory, conduct store walks, and maintain compliance with policies
  • Drive business goals by executing corporate strategies and analyzing performance
  • Foster a safe environment for associates, pets, and customers
  • Collaborate on events and community partnerships
  • Monitor store cameras and address safety risks
  • Handle pet health issues and coordinate vet transport as needed

Benefits

  • general: Paid bi-weekly
  • general: Comprehensive health & wellness benefits
  • general: 401k plan with company match
  • general: Flexible scheduling (days, nights, weekends)
  • general: Paid time off
  • general: Tuition assistance
  • general: Associate discounts
  • general: Career pathing and development opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in WacoHiring in TexasPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.