Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in West Chester, Ohio, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, values, and strategy.
Key Responsibilities
- People Leadership: Recruit, hire, coach, schedule, develop, and recognize associates; facilitate reviews, training, and succession planning; address grievances and build an open-door culture.
- Store Experience: Ensure pet safety and health; manage pet parent interactions; conduct Core and Services Walks; prioritize safety; oversee inventory and camera reviews; handle openings/closings.
- Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; collaborate on events and adoption partnerships; maintain policy compliance.
Experience & Skills
Ideal candidates bring retail management experience, strong leadership to empower teams, customer service expertise, financial acumen, and passion for pets. Key skills include effective delegation, conflict resolution, process improvement, and adaptability in a fast-paced environment with flexible scheduling.
Benefits
Join us for competitive pay, paid bi-weekly wages, health & wellness benefits, 401k with company match, flexible schedules, paid time off, tuition assistance, associate discounts, and robust career development paths.
Locations
- West Chester, Ohio, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- Proven retail management experience (experience)
- Strong leadership and coaching skills (experience)
- Ability to drive sales and profitability (experience)
- Knowledge of pet care and retail operations (experience)
- Excellent communication and conflict resolution (experience)
- Flexible availability including weekends (experience)
Responsibilities
- Lead hiring, coaching, scheduling, and performance reviews for store team
- Ensure exceptional pet parent experience and pet safety across all channels
- Drive store profitability through operational execution and financial analysis
- Maintain compliance with policies, conduct safety walks, and manage inventory
- Foster company culture, handle associate feedback, and organize store events
- Oversee store opening/closing, camera reviews, and emergency pet care responses
Benefits
- general: Paid bi-weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Flexible schedule (days, nights, weekends)
- general: Paid time off
- general: Tuition assistance
- general: Associate discounts
- general: Career pathing & development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs
Retail Store Manager - Careers at PetSmart
PetSmart
Retail Store Manager - Careers at PetSmart
Job Description
Why Join PetSmart
PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in West Chester, Ohio, you'll lead a passionate team dedicated to creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive culture that values your success.
Role Overview
The Retail Store Manager (Store Leader) provides comprehensive leadership over store safety, pet parent experiences, operations, finances, and HR functions. You'll drive company culture, achieve key results, champion exceptional service, and execute daily business while upholding PetSmart's vision, mission, values, and strategy.
Key Responsibilities
- People Leadership: Recruit, hire, coach, schedule, develop, and recognize associates; facilitate reviews, training, and succession planning; address grievances and build an open-door culture.
- Store Experience: Ensure pet safety and health; manage pet parent interactions; conduct Core and Services Walks; prioritize safety; oversee inventory and camera reviews; handle openings/closings.
- Business Management: Execute corporate strategies for profitability; analyze performance; communicate objectives; collaborate on events and adoption partnerships; maintain policy compliance.
Experience & Skills
Ideal candidates bring retail management experience, strong leadership to empower teams, customer service expertise, financial acumen, and passion for pets. Key skills include effective delegation, conflict resolution, process improvement, and adaptability in a fast-paced environment with flexible scheduling.
Benefits
Join us for competitive pay, paid bi-weekly wages, health & wellness benefits, 401k with company match, flexible schedules, paid time off, tuition assistance, associate discounts, and robust career development paths.
Locations
- West Chester, Ohio, United States
Salary
65,000 - 85,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Leadership & Team Managementintermediate
- Customer Service Excellenceintermediate
- Inventory & Operations Managementintermediate
- Financial Analysis & Profitabilityintermediate
- Employee Recruiting & Developmentintermediate
- Safety & Compliance Oversightintermediate
Required Qualifications
- Proven retail management experience (experience)
- Strong leadership and coaching skills (experience)
- Ability to drive sales and profitability (experience)
- Knowledge of pet care and retail operations (experience)
- Excellent communication and conflict resolution (experience)
- Flexible availability including weekends (experience)
Responsibilities
- Lead hiring, coaching, scheduling, and performance reviews for store team
- Ensure exceptional pet parent experience and pet safety across all channels
- Drive store profitability through operational execution and financial analysis
- Maintain compliance with policies, conduct safety walks, and manage inventory
- Foster company culture, handle associate feedback, and organize store events
- Oversee store opening/closing, camera reviews, and emergency pet care responses
Benefits
- general: Paid bi-weekly
- general: Health & Wellness Benefits
- general: 401k Plan with company match
- general: Flexible schedule (days, nights, weekends)
- general: Paid time off
- general: Tuition assistance
- general: Associate discounts
- general: Career pathing & development opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.
Related Books and Jobs