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Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Woodstock, Ontario, you'll lead a team passionate about creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment where your leadership drives success.

Role Overview

The Retail Store Manager provides leadership oversight for safety, pet parent experience, operations, financial outcomes, and HR functions. You'll champion company culture, achieve targets, deliver exceptional service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and manage team performance; build open-door culture; create schedules; facilitate reviews, training, and succession planning.
  • Store Experience: Ensure pet safety and health; handle pet parent concerns; maintain standards via monthly walks; prioritize safe environments; manage inventory and events.
  • Operational Excellence: Drive financial results; review cameras for safety; respond to sick pets; collaborate on openings/closings.

Experience & Skills

Seeking proven retail leaders with strong people management, customer service, and operational skills. Experience in pet retail, HR functions, safety compliance, and team motivation is essential. Must excel in communication, delegation, and fostering engagement in a fast-paced store setting.

Benefits

Enjoy paid weekly wages, health & wellness benefits, RRSP with company match, PTO, associate discounts, tuition assistance, and robust career development. Join a team that cares for two-legged and four-legged family members alike!

Locations

  • Woodstock, Ontario, Canada

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 CAD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • People Leadershipintermediate
  • Team Development & Coachingintermediate
  • Operational Executionintermediate
  • Customer Experience Managementintermediate
  • Inventory & Safety Complianceintermediate
  • Financial Performance Drivingintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and communication skills (experience)
  • Ability to handle HR functions including hiring and performance reviews (experience)
  • Knowledge of pet care and safety standards (experience)
  • Experience with scheduling and labor management (experience)
  • Commitment to company culture and values (experience)

Responsibilities

  • Lead recruitment, hiring, coaching, and termination decisions
  • Build open-door culture and respond to associate feedback
  • Create store schedules and facilitate associate development
  • Ensure exceptional pet parent experience and pet safety
  • Drive operational execution, inventory management, and financial results
  • Conduct safety walks, review cameras, and enforce policies

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: Group RRSP with company match
  • general: Paid Time Off for full-time associates
  • general: Associate Discounts
  • general: Tuition Assistance
  • general: Career Pathing & Development Opportunities

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Tags & Categories

Jobs in WoodstockHiring in OntarioPetSmartRetail ManagementPet Care CareersRetailPet Services

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PetSmart logo

Retail Store Manager - Careers at PetSmart

PetSmart

Retail Store Manager - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart does Anything for Pets – and it starts with our people. As a Retail Store Manager in Woodstock, Ontario, you'll lead a team passionate about creating meaningful experiences for pets and their families. We empower you with tools, resources, and growth opportunities in a supportive environment where your leadership drives success.

Role Overview

The Retail Store Manager provides leadership oversight for safety, pet parent experience, operations, financial outcomes, and HR functions. You'll champion company culture, achieve targets, deliver exceptional service, and execute daily business while upholding our vision, mission, and values.

Key Responsibilities

  • People Leadership: Recruit, hire, coach, and manage team performance; build open-door culture; create schedules; facilitate reviews, training, and succession planning.
  • Store Experience: Ensure pet safety and health; handle pet parent concerns; maintain standards via monthly walks; prioritize safe environments; manage inventory and events.
  • Operational Excellence: Drive financial results; review cameras for safety; respond to sick pets; collaborate on openings/closings.

Experience & Skills

Seeking proven retail leaders with strong people management, customer service, and operational skills. Experience in pet retail, HR functions, safety compliance, and team motivation is essential. Must excel in communication, delegation, and fostering engagement in a fast-paced store setting.

Benefits

Enjoy paid weekly wages, health & wellness benefits, RRSP with company match, PTO, associate discounts, tuition assistance, and robust career development. Join a team that cares for two-legged and four-legged family members alike!

Locations

  • Woodstock, Ontario, Canada

Salary

Estimated Salary Rangehigh confidence

65,000 - 85,000 CAD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • People Leadershipintermediate
  • Team Development & Coachingintermediate
  • Operational Executionintermediate
  • Customer Experience Managementintermediate
  • Inventory & Safety Complianceintermediate
  • Financial Performance Drivingintermediate

Required Qualifications

  • Proven retail management experience (experience)
  • Strong leadership and communication skills (experience)
  • Ability to handle HR functions including hiring and performance reviews (experience)
  • Knowledge of pet care and safety standards (experience)
  • Experience with scheduling and labor management (experience)
  • Commitment to company culture and values (experience)

Responsibilities

  • Lead recruitment, hiring, coaching, and termination decisions
  • Build open-door culture and respond to associate feedback
  • Create store schedules and facilitate associate development
  • Ensure exceptional pet parent experience and pet safety
  • Drive operational execution, inventory management, and financial results
  • Conduct safety walks, review cameras, and enforce policies

Benefits

  • general: Paid Weekly
  • general: Health & Wellness Benefits
  • general: Group RRSP with company match
  • general: Paid Time Off for full-time associates
  • general: Associate Discounts
  • general: Tuition Assistance
  • general: Career Pathing & Development Opportunities

Target Your Resume for "Retail Store Manager - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Retail Store Manager - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Retail Store Manager - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in WoodstockHiring in OntarioPetSmartRetail ManagementPet Care CareersRetailPet Services

Answer 10 quick questions to check your fit for Retail Store Manager - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.